Splunk Lead/ Sr. Associate Director, Software Engineering

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Splunk Lead.

In this role, you will:

• Support a large Splunk service with HSBC with over 5000 internal users spread globally and varying levels of product experience.
• Take a leading role in a team of Splunk and automation engineers to ensure goals are defined, outcomes agreed and progress managed to ensure success.
• Ensure the Splunk service continues to meet the requirements of a highly demanding and regularly evolving operational and compliance landscape.
• Be capable of supporting internal customers, either directly or by supporting other members of the team with requests for:
  • Data onboarding via Universal Forwarder, HEC, DB Connect, Heavy Forwarder
  • Dashbords, Apps, Saved Searches fulfilment
  • Production Support.
  • Splunk expertise
• Work with users to ensure their needs are in line with agreed designs and can be supported within the constraints of license, platform size and support arrangements.
• Keep team documentation up to date with changes to infrastructure, artefacts, designs and ways of working.
• Identify and implement optimisation of workload and the overall service to reduce unit cost and improve performance.
• Develop and maintain product roadmaps for the Spunk services.

To be successful in this role, you should meet the following requirements:

• Hold an active Splunk Core Certification
• 4+ years of Splunk experience.
• 5-10 years of overall industry experience as a technology practitioner (in IT Operations).
• Experience with Splunk Enterprise, IT Service Intelligence (ITSI) and Observability principles
• Experience in requirements gathering around the Splunk tool, documenting requirements, requirement analysis, product testing, etc.
• Experience with hosting infrastructure required to deliver a highly available and performant Splunk environment, including server specification, Linux OS admin, networking, firewalls and storage.
• Excellent verbal and written communication skills.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India