Senior Manager - Product Owner

Job title: Senior Manager – Product Owner

• The purpose of the role is to manage product development, product governance and Go To market strategy for the assigned product within global electronic payment portfolio e.g. real time payments.
• The role requires an individual to engage with product stakeholders and risk stewards at all levels across the globe, ensuring that Global Payment Solutions (GPS) drives delivery of products launch/material enhancements. The individual needs to ensure that our products remain compliant with regulation and global standards while managing risks. This role requires the incumbent to be comfortable in dealing with ambiguous situations.

Governance and Committee Memberships (membership of ExCos, Risk Management Meeting) Yes

In this role, you will:

Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)

• Responsible to deliver global projects aligned to the global product and technology strategy following due governance, reviewing, and prioritizing business requirements, track risks/issues, address management reporting, manage benefits tracking. Perform the role of the Global Product Owner in prioritizing project delivery schedule and maintain backlog of features and functionalities for future enhancements.
• Engage stakeholders across GPS Technology, Digital Technology, Operations, Risk stewards, Market Infrastructures, and other partner teams ensuring appropriate resource allocation and timely delivery of projects. 
• Support in the formulation of product strategy as well as the global commercialization framework and plan for assigned products to increase market shares in line with the strategy for Global Business. Support country and regional team in commercializing product features/material enhancements.
• Support execution of the business financial objectives, inclusive of global, regional, and local initiatives. Implement business as usual and growth initiatives; continuously improve operating efficiency and manage product risk profile.
• Support rationalization of product solutions to provide consistency and cost savings to the organization. Especially in terms of identifying opportunities to provide a consistent offering globally.
• Support the development of next generation solution requirements by carrying out research on customer needs, emerging market trends, infrastructure development and the regulatory environment globally, leveraging on market insights and analysis, in collaboration with client facing colleagues and in-country teams.

Leadership & Teamwork 

• Able to lead and influence a large group of people, who will not have a formal reporting relationship with the individual.
• Ability to co-ordinate with multiple stakeholders at global level, and get necessary decisions taken within desired timelines.
• Excellent inter-personal skills and influencing skills.
• Ability to coach / mentor to junior product managers in the team
• Strong communication skills and fluency in English is expected.

To be successful you will:

Functional Knowledge

• Minimum of 12 years work experience in Transaction banking, preferably in Payment’s product management
• Proven experience in product management, product commercialization, IT and operations, process improvements or project management disciplines. 
• Practical knowledge in solution development, business case development, requirement analysis are highly desirable.
• Strong analytical skills and ability to analyze complex problems, interpret customer and/or operational needs and develop integrated, creative solutions.

Others

• Responsible for the assigned product proposition within Domestic payments value stream globally by identifying client/market requirements, business case analysis, project governance oversight including managing the investment portfolio for the Change the bank projects and development of globally consistent product functionalities on an end-to-end basis.
• Support in formulation of product strategy as well as the global commercialisation framework and plan for assigned products, to increase market share in line with the strategy for Global Business. Implement and drive business as usual commercialisation plan and adapt in line with market developments.
• Support in execution of the business financial objectives, delivering process improvement and growth initiatives; continuously improve operating efficiency and manage product risk profile.
• Support in rationalisation of product solutions to provide consistent client experience, manage risks and optimize costs to the organization.
• Support the development of next generation solution requirements by carrying out research on customer needs, emerging market trends, infrastructure development and the regulatory environment globally, in collaboration with client facing teams across the organisation.
• Proactive management of risk level of the assigned products constantly, by conducting end-to-end product reviews outlining all key dependencies, input sources, capabilities, and risks. To ensure complete transparency, business improvement opportunities and recommend/implement risk mitigation steps as necessary.

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HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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