Governance Support/Lead Analyst

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Lead Analyst

In this role, you will:

•    Lead on reporting and insights to deliver clear, actionable MI for UK Technology stakeholders, GCIO, and business partners.Lead the development and reporting of the UK CIO Scorecard, escalating progress and risks to the UK CIO and UK Technology ExCo.
•    Facilitate monthly performance reviews between the UK CIO and Service Line CIOs, ensuring timely, accurate, and consistent supporting materials.
•    Collaborate with metric owners to set and adjust targets, incorporating boundary and scope changes as required. Drive consistency and quality across MI and reporting artefacts, promoting the adoption of strategic tools and automation.
•    Provide day-to-day governance support for the UK CIO, ensuring risk, control, and regulatory requirements are met. Support the coordination and management of UK CIO governance forums and leadership meetings, driving actions to completion and maintaining decision logs.
•    Prepare the UK CIO for key meetings, including with suppliers, customers, and regulators. Oversee administration for external events, off-sites, and travel.
•    Build strong relationships with internal and external stakeholders, including regulators, Global Businesses, and Group Functions. Provide analysis and support for regulatory queries, audits, and stakeholder management. Champion diversity and inclusion across the Technology function.
•    Ensure effective meeting management, including preparation of briefing notes, action tracking, and forward planning. Maintain and document SMF24 accountability, including Statements of Responsibilities and regulatory alignment.
•    Monitor functional performance against targets, escalating risks as appropriate & Provide data analytics, MI, and reporting for strategic programme delivery.

To be successful in this role, you should meet the following requirements:

•    Experience in the development of senior, executive-level reports; summarising complex quantitative and qualitative analysis into concise and impactful presentations that demonstrate key themes and trends
•    Excellent problem-solving skills with a focus on utilising data to develop management insight and propose solutions
•    Strong attention to detail and a track record of delivering analysis and executive reports that are accurate, transparent and actionable
•    Advanced proficiency in Microsoft Excel and PowerPoint, with extensive experience utilising IT systems, reporting tools and MI dashboards
•    Proven ability to work with all levels of management; demonstrating strong interpersonal and stakeholder management skills and an ability to build and maintain relationships with ExCo members and their leadership teams
•    Highly organised with strong planning skills and the ability to prioritise and manage multiple projects simultaneously. Ability to work under pressure; delivering outcomes under tight timescales to a high level of quality
•    Comfortable shaping and bringing structure to tasks that are ambiguous and/or where stakeholders have shared conflicting requirements 
•    Experience in managing executive-level balanced scorecards, liaising with metric owners across a broad organisation, tracking progress and escalating areas that are off-track in a timely manner

You’ll achieve more when you join HSBC.

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Issued by – HSBC Software Development India