Control Monitoring Analyst/Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

In this role, you will:

• Engage key stakeholders (Engineering, Service Owners, ManCo and ExCo) to maintain awareness of control compliance across control design, implementation and operation. Provide robust challenge where deviations are identified (via proactive and/or reactive monitoring), and initiate and track remediation actions through to completion.
• Maintain awareness of HSBC technology and data controls, including control design, implementation and operation requirements, and stay informed of when and how those controls change.
• Lead governance processes for Privileged Access Management and Vulnerability Management, including establishing and running forums, logging decisions, and managing actions to closure.
• Aggregate, refine, publish and maintain effective management information (MI) for controls assigned by the Head of Technology Risk & Control.
• Provide reporting into governance forums at Service Line level (including Sub-Value Streams) and to ManCo.
• Proactively identify issues in control design, implementation and operation through reviews and read-across activities, and raise issues where identified.
• Align to HSBC Issues Management policies and be responsible for delivery of the Service Line Issues Management process as a 1st Line of Defence role, including stakeholder engagement across Cybersecurity, Compliance, Federated and Group Controls, Enterprise Risk Management and (where required) Audit, and ensuring quality and hygiene requirements are met.
• Maintain awareness of upcoming and ongoing reviews/audits, and work with stakeholders to ensure evidence aligns to requests; provide robust challenge where issues arise.
• Collaborate across DevOps, SRE and Operations to ensure consistent control implementation and operation.
• Provide guidance and support, where required, to balance speed to market with confidentiality, integrity and availability requirements.
• Foster positive team dynamics, collaboration, and a culture of transparency and accountability.
• Support evidence management for reviews/audits, including advising stakeholders to provide appropriately scoped evidence that answers the request without oversharing, challenging reviewers/auditors on findings or observations where appropriate, and managing evidence provision when Technology Risk & Control is directly reviewed/audited.
• Operate effectively in a fast-paced environment, managing competing priorities, driving actions to closure, and influencing outcomes across teams without direct authority.

To be successful in this role, candidate should meet the following requirements:

• 7–10+ years’ experience in Governance, Risk and Control (GRC), ideally within banking or financial services.
• CRISC certification (or equivalent risk/control qualification) preferred.
• Strong stakeholder management, written and verbal communication skills, with experience producing executive-level reporting.
• Experience using ServiceNow, Confluence and Jira for workflow/action tracking and documentation; experience with GRC tooling is preferred but not required

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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Issued by – HSBC Software Development India