Associate Director, Software Engineering Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering Specialist

In this role, you will:

• Working with outsourced SaaS provider to deliver complex enterprise ecosystems and solves high-level strategic issues, and define strategic directions of the business architecture, which then leads to an understanding of what technology facilities are needed to support that architecture
• Assess the viability of new requests and provide validated proposals and solutions to the business that meet business requirements, align with IT strategy and maximise reuse opportunities
• Use approved processes for Solutions Proposals for large and/or complex propositions working with Vendor prior to starting onboarding process on any Application for IT service onboarding
• keep current knowledge and awareness of industry best practices and relevant technological innovation
• Demonstrate excellent analytical skills to ensure business problems are questioned and understood and the solutions are cost effective and timely
• Translate business requirements into system requirements using the appropriate terminology to facilitate the progression of a project through discovery and definition phases
• Articulate and identify non-functional requirements and any relevant IT compliance issues
• Provide business driven IT consultancy, giving information about potential technology solutions, costs and timescales to enable the business management team to make informed choices about their investments in IT
• Participate in architectural governance processes when required
• Participate in Clear choice decision making when required
• Establish suitable technical relationships with significant vendors, with a view to assisting in issue resolution and understanding vendor IT roadmaps
• Report on task progress and identify and raise any issues/risks, escalating as appropriate to enable satisfactory resolution
• Build trusting relationships with stakeholders by consistently meeting and delivering upon their business needs; demonstrating and being respected for your domain knowledge
• Advise and educate IT on business needs, providing business input for technology solutions to the appropriate IT entities and instruct the IT organisation in the nature of their business relationship and requirements
• Provide solutions analysis services to Senior Management and their business partners to advise, influence and help define propositions and Initial Requests
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
• Provide technical assistance to delivery teams on escalation, determine technical options and solutions for implementation by the teams
• Be knowledgeable about HSBC business needs, the businesses of competitors and emerging trends in the industry landscape
• Actively promote and enable working with Global colleagues
• Proactively interact with and provide support to delivery partners to ensure the needs of the business are met, while at the same time, understanding technical implications
• Provide leadership, direction and motivation for those involved in more junior Analysis roles
• Proactively undertake additional tasks and participate in architectural initiatives across the Enterprise.
• Plan and manage the adoption of CSIT future state data platform and associated data model within Workplace Experience Operations and Hospitality value stream when needed
• Create and contribute to solution designs and make judgement calls about adoption of tech debt.
• Build trusted relationships with the business and maintain a good appreciation of the business domain they work in as we progress down data integration platform.
• Communicate clearly, acting as liaison between engineering teams and senior management, translating technical details into business strategies.
• Develop business cases benefits of addressing technical debt / platform improvement.
• Promote continuous improvement for self and team.
• Remove impediments to team's productivity and direct collaboration with Technical Product managers, Product Owners without the involvement of intermediary roles such as architects, technical leads, business analysts, scrum master and project managers.
• Technical ownership for a portfolio of future state integration solutions, including risks, architecture, performance, support, upgrades and maintenance.
• Monitor service level agreements (SLAs), key performance indicators (KPIs), certificate renewal and performance metrics.
• Help progress new systems through IT due diligence processes including External Hosting Committee and IT Service Acceptance.
• Ensure all systems are compliant with the Technology Risk & Control Book requirements.

To be successful in this role, you should meet the following requirements

• At least 15 + years of experience in a development engineering role for Web applications and SAAS based application
• At least 15+ years of experience into architect related role including leadership responsibilities
• Experience in Writing SDDs and with Technical Design approval committee
• Experienced working in Technology Clear choice from architecture and tooling perspective
• Authoring Architecture diagrams and documents
• Being obsessed with data - i.e. being cognisant around applications interfaces and understanding dataflows
• Must have experience with enterprise SAAS applications
• knowledge of IWMS or similar along with API understanding would be an advantage
• Deep understanding and ability to talk convincingly through ideas centred around modern digital enterprises such as product centric org structures, pod based delivery model, , deep understanding of DevOps, micro-services, containerization, server-less, head-less and hybrid hosting patterns such as private, public cloud (Azure/GCP/AWS/ Cloud /SAAS)
• Proven strong skills with ability to formulate conceptual solutions to business problems and carry them through to complete, production-ready designs
• Experience in understanding client requirements, proven results in consultative selling approach
• Experienced technology engineering specialist with proven experience in the ownership of externally-hosted, cloud based SaaS solutions using 3rd parties for effective delivery and support.
• Experience of operating within regulated industries and the associated Technology Governance frameworks (ideally within Real Estate Services)
• A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change.
• Ability to shape teams in a DevOps/agile environment and implement Agile/DevOps methodologies along with Engineering Excellence
• Excellent written and spoken communication skills with the ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences. 
• Demonstrable experience with security and risk analysis, understanding of current web security design practices
• Proven oral, written and interpersonal communication skills, strong executive presentation and persuasion skills.

  You’ll achieve more when you join HSBC.

  www.hsbc.com/careers

  HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

  Issued by – HSDI