Associate Director, Software Engineering

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Tech SME

In this role, you will:

• Partner with Product Owners to deeply understand requirements and break them down into focused, deliverable items.
• Design and build robust, scalable microservices with high observability and supportability, following DevOps and Agile principles.
• Own your deliverables end-to-end — from design through deployment — and hit agreed timelines.
• Provide rapid, effective production support; perform root cause analysis on incidents and drive long-term fixes that stick.
• Act as a trusted technical consultant for platform users, resolving queries and unblocking teams with speed and clarity.
• Collaborate closely with cross-functional IT teams and coordinate stakeholder activities to keep the platform evolving.
• Proactively manage technical debt and keep security and vulnerability posture sharp.
• Mentor junior developers, share knowledge generously, and champion a high-performing team culture.

To be successful in this role, you should meet the following requirements:

• Bachelor's degree (or equivalent) in Computer Science or a related discipline.
• 9+ years of software engineering experience, with at least 3 years in a leadership or technical lead role focused on DevOps, Platform Engineering, or SRE.
• Solid understanding of how the internet and HTTP work under the hood — DNS, TLS, load balancing, reverse proxies, service meshes, and API gateways — and how these come together in modern microservice architectures.
• Strong programming ability (structured and OOP) in one or more of: Java, JavaScript, Python, or Clojure.
• Hands-on experience with monitoring and observability tools such as Grafana and Influx DB; familiarity with time-series databases and data visualization concepts.
• A proactive mindset — you spot problems, performance bottlenecks, and improvement opportunities before they become urgent.
• Proven experience managing critical production incidents under pressure.
• Excellent communication and collaboration skills; comfortable working with cross-functional and geographically distributed teams.Demonstrated ability to rapidly learn new technologies and drive self-development and knowledge sharing within the team

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India