Solutions Implementation Manager, HSBC Continental Europe (f/m/d)

Being part of HSBC in France you’ll help evolve and grow our business. We encourage our colleagues to share their skills and drive positive change for society, in an accessible and inclusive environment.

What you will do:

Global Trade Solutions (GTS) comprises over 4,500 people across more than 50 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe and Asia.

The key purpose of this role is to be responsible for the successful end to end implementation of Global Trade Solution deals.  This includes client onboarding of complex deals across the whole range of Global Trade Solutions (GTS), for clients located across the European geographies. Key responsibilities include leading the implementation from client kick off through funding, scoping and Statement of Work creation using tried and tested methodologies to deliver high quality client experience, while speeding revenue realization to the bank.

In this role you will:

Lead End to End implementation of Structured Finance deals and specific Core Trade products

•          Work closely with Sales, Operations, Technology and Services providing high level of implementation consultancy to clients.

•          Project Management and Technical Onboarding, including UAT and PVT testing for successful completion of program set up.

•          Ensure close and effective working relationships with key stakeholders: GTS Frontline and structuring, Coverage (senior management, Business lines/segments); IT, Change Delivery, Service delivery; Global functions (e.g., Risk, Finance); Global GTS, core Project Teams, Client Servicing and Supplier Engagement team

•          Drive cross business collaboration to ensure strategy alignment and enhance efficiency.

•          Establishes effective mechanisms for sharing best practices to enable a consistent approach and appropriate escalation of information to senior management

•          Act as a center of expertise for implementation of key strategic projects, including ensuring delivery to high

•          Standards, world class governance, effective engagement of key stakeholders and promotion of collaboration and application of best practices across CMB/ GTRF

•          Drive project timelines to achieve optimal time to revenue generation

•          Project manage multiple deals/ programs concurrently by being central point to both internal and external clients

•          Develop implementation plans as agreed for each deal incorporating Project Management methodologies. Provide guidance to clients with respect to tasks and their role withing the project plan

•          Attend and host regular client meetings to review project status against the plan

•          Provide accurate and timely implementation status and escalate issues that impact client experience to relevant Senior Client Managers

•          Build close working relationships with European and Global colleagues in order to facilitate smooth and timely client implementation

•          Identify and communicate process gaps and improvement opportunities; express willingness to own improvement initiatives; and be recognized by leading change for the better and excellent client delivery

•          Continuously adapt to balance and prioritize different demands of the team and requirements from multiple directions and stakeholders

•          Understand and describe which products and channels relate to specific clients and maintain open and honest dialogue with key stakeholders i.e., Sales, Product, Coverage

•          Actively engage with colleagues across HSBC to ensure that all clients’ needs are met at the first point of contact.

You should apply if you have:

• Knowledge of Core trade solutions and experience in supply Chain Finance and Receivables finance  
• Demonstrated project management experience
• High level of drive and motivation to ensure successful delivery of complex deals and keen interest in long term client portfolio management to deliver best in class service
• Proactive attitude, keen to learn and flexibility to adapt for each client requirement
• Internal/ external stakeholder management; including but not limited to Operations, Technology and Client Service; across a diverse region and at senior client level
• Proven ability to support global high complex companies and multi-million-dollar programs
• Result driven, able to perform risk analysis with consistent track record of on-time/on-quality
• Curious mindset with a clear focus on overcoming inefficiencies, managing risks and replicating successful solutions.
• Proven track record of having closed large ticket structured trade finance deals
• Thorough understanding of Working Capital management aspects
• Strong and analytical skills with very good problem analysis (pointing out problems, recognizing important information, establishing connections)
• Demonstrated experience working across several international markets
• Good knowledge of Receivables Finance, Supply Chain and Open Account propositions and business models.
• Proven ability to navigate and implement inside a cross-functional and matrix organizational model
• Strong independent contributor, who is comfortable working on multiple assignments, where the teams will often be distributed across the region and culturally diverse
• Proficient in MS Excel, MS Word and MS Power Point and use of market platforms like Bloomberg, S&P capital, functions
• Knowledge of Legal frameworks and capable of managing legal discussions in relation to such Open Account structures.
• French and English speaker Preferred
• Team player
• Proficient in MS Outlook, MS Excel, MS Word and MS Power Point

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

HSBC operates multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure, and the overall Group.

We offer a comprehensive and competitive package of benefits covering usually covering healthcare, life assurance, pension, and family friendly leaves, as well as many other benefits to support your wellbeing.

• We’ll help you progress your career, including access to development programmes, through HSBC University and our Degreed platform
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• Our benefits will give you financial security, and can include company savings plan (PEE), savings plan for collective retirement, mutual insurance for you and your family, loyalty bonus, a Time Savings Account to monetize untaken off days (CET)…
• A Work Council which offers ticketing, travel, sports, legal aid, Christmas vouchers, Summer break vouchers…
• Our family-focused benefits can help you to support your loved ones and include family events days off (wedding, civil union…), additional maternity or breastfeeding leave, birth bonus, partial reimbursement of childcare costs, assistance to employees taking care of a relative with disability…
• We’ll give you a huge range of resources that support your well-being (yoga, sophrology, Mindfulness app)
• You’ll have international opportunities - this can be your place to start and branch out to anywhere we have offices
• A work environment that promotes Diversity & Inclusion, where you’ll be able to join our different Employee Resource Groups
• These benefits are on top of local usual benefits in France (refund of transport fees at 50%, 5 weeks of paid vacation & RTT, meal voucher card or corporate restaurant depending on location)

HSBC has been certified “Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in several countries in Continental Europe. Not only is HSBC a great place to work, but we also offer the following unique and exciting benefits & opportunities!

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

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For further information on building your career at HSBC, please visit: www.hsbc.com/careers