Head of Financial Technology Coverage

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

The ICG team is a global coverage function responsible for managing HSBC’s relationships with institutional clients. The core focus of the role is to develop HSBC’s business with clients in the Financial Technology sector. The ICG team provides the full spectrum of HSBC’s products and services working with product partners across Global Banking & Markets including Markets & Securities Services, Global Banking, Global Liquidity & Cash Management, Global Trade & Receivables Finance and Issuer Services.

Principal Accountabilities:

• Lead our FinTech coverage in the Americas and will have a key role in setting and executing our strategy in the sector
• Deliver sustainable and profitable returns across the clients in the FinTech portfolio; this needs to be done in alignment with wider Group strategy and within constraints of other targets including but not limited to RoRWA, RWAs, balance sheet usage, and appropriate management of financial and non-financial risk
• Create an inclusive and customer-centric culture across the region by setting expectations, sharing best practices and managing, monitoring, coaching and developing coverage bankers to maximize performance and positively impact client outcomes
• Be recognised as an industry expert who provides valuable market and sector-related insight to both internal and external stakeholders
• Ensure all audit, legal and regulatory and supervisory requirements are adhered to, including conduct, compliance, policies and procedures with a particular focus on managing financial crime and credit risk
• Contribute to the development of and implementation of a strategy in line with the Global and Regional Institutional Client strategy, as well as that of CIB and the group
• Work with teams to implement client plans and strategies that further the business agenda and enhance revenue generation across the FinTech sector, whilst ensuring proper sales discipline for pipeline tracking and reporting
• Develop an understanding of the clients’ business needs and identify solutions in response to the challenges that they face
• Drive customer satisfaction and cost containment where applicable, whilst meeting the Group conduct outcomes
• Manage a select group of priority clients as a Global Relationship Banker
• Have a high awareness of the sector and competitor activity and share with teams and stakeholders accordingly
• Have a strong understanding of technology and technology solutions that can also be implemented to facilitate change and efficiency of the business
• Be accountable for financial and non-financial risk, including credit, operational and reputational risk for Investor clients
• Have a understanding of the front to back control environment and the role needs to ensure the leadership tone and operational processes uphold the highest standards of front office supervisory standards across the team
• Lead the conduct and culture agenda, including the proactive identification and management of non-financial risk
• Operate within the spirit and letter of internal and external regulations, laws, and policies

Qualifications:

• Proven achievement in client facing roles
• Strong understanding of macro-trends and latest industry developments within the FinTech sector, to proactively identify solutions, solve client problems and ensure HSBC remains competitive in the market
• Knowledge of capital markets in Americas (i.e. funding, investing, ALM), including the financial products used to drive business and risk management
• Subject Matter Expert on payment products and solutions
• Strong understanding of the global regulatory and supervisory environment as it relates to FinTech clients and their products
• Extensive client relationships and proven relationship management skills with Global and Inbound Clients, including and a track record of C-Suite engagement and ‘trusted advisor’ status
• Strong risk management skills and a good understanding of credit and financial crime risk management as well as operational risk
• Able to lead and influence senior stakeholder groups to achieve desired outcome
• Able to drive change and be an effective sponsor that can support, follow up and challenge
• Communicates effectively to update senior management and inspire the team
• Flexible with good time management; can carry out a number of different tasks concurrently

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.