GTS Services Analyst

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Analyst, Global Trade & Receivables Finance (GTRF) Transactions Services will provide specialized trade finance operations support: handling incoming and outgoing couriers’ documents processing; spitting, scanning and routing documents through an images system to core processing areas; reviewing and responding to swift messages for Core trade transactions

As our GTS Services Analyst  you will:

•             Process operation documents background of handling Core trade documents

•             Handle import and export documents - scanning, Split, classify, and prepare documents for scanning to respective core processing area

•             Ensure accurate records maintenance and proper filing of original documents for all transactions

•             Retrieve, record, and distribute incoming swift messages to relevant processing teams

•             Triage urgent documents, meet strict delivery or processing deadlines and manage multiple tasks simultaneously in a fast-paced environment

•             Effectively communicate with processing team and client manages to ensure seamless and timely documents flow

•             Manage the reconciliation of un-process documents 

•             Monitor Closely & daily QA of Document management team documents

•             Process Core trade documents capturing data as per Global Operation procedure

•             Follow-up WDM and HTS outstanding & breached item notification with unit & escalate to management

•             Review various exception reports to ensure exceptions are understood and resolved

•             Proactively respond to queries related to LC processing, from various stakeholders

You´ll likely have the following qualifications to succeed in this role:

•             Minimum of an associate’s degree in business, related field or equivalent experience.

•             Strong experience in document management and GTRF Trade operations experience or equivalent

•             Some knowledge of Commercial letter of credit and documents processing

•             Basic payment processing skills

•             Strong demonstrated Excel and reporting skills

•             Proven analytical and problem-solving skills

•             Organizational, communications and customer service skills

•             Self-motivated with initiative to take on new responsibilities

•             Knowledge and experience in banking operations/transaction processing, operational risk, and customer service

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.