Executive Assistant

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Ready to keep our Global Head of ICG moving at pace?

Why HSBC

HSBC is one of the largest banking and financial services organizations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Opportunity

Based in New York, this Executive Assistant role provides day-to-day executive, business and administrative support to the Global Head of Institutional Client Group (ICG) and as required other members of the wider ICG team. The role sits in a global environment, coordinating across regions and time zones where priorities can shift quickly. You’ll help create clarity from complexity - keeping schedules, communications, meetings and logistics running smoothly. Accuracy, confidentiality and sound judgement matter every day given the senior stakeholders and sensitive information involved. Success looks like well-run global engagement, timely and high-quality materials, and a reliable operating rhythm that helps the leadership team focus on outcomes.

What you'll be doing

• Own the Global Head of ICG’s complex calendar, prioritizing commitments across time zones and resolving conflicts with minimal supervision
• Coordinate global meetings, leadership engagements, travel and logistics including agendas, materials, attendee information and follow-up actions
• Provide support outside standard New York working hours when required by the global nature of the role in line with applicable overtime policies
• Manage administrative support requests from the wider ICG team while protecting the priorities of the Global Head
• Prepare and review presentations, reports, correspondence and briefing materials with a high level of accuracy and attention to detail
• Manage stakeholder communications as a key point of contact, screening and prioritizing inbound requests appropriately
• Submit travel and expense reports accurately and promptly in accordance with applicable policies
• Coordinate onboarding, technology access, systems support and broader administrative requirements for the supported team
• Maintain electronic filing, records management and information-handling practices aligned to audit, compliance and information-risk requirements
• Improve administrative processes to strengthen coordination and team effectiveness

What we're looking for

• Demonstrate experience supporting senior executives with global or cross-regional responsibilities
• Bring advanced proficiency in Outlook, Word, Excel and PowerPoint
• Apply strong judgement to make sound decisions with minimal supervision
• Communicate clearly in written and spoken English, producing accurate materials at pace
• Partner effectively with colleagues and stakeholders across cultures, organizational levels and geographic locations
• Handle sensitive information with a consistently high degree of confidentiality, tact and professionalism
• Manage competing priorities and a substantial workload without compromising quality or responsiveness
• Work flexibly to accommodate global time-zone requirements when business needs require
• This is a hybrid role with an expectation of being in office 3 times a week, with potential for more depending on demand from Global Head

Keeping global leadership connected

This role is central to how the Global Head of ICG stays connected to teams and stakeholders across regions. You’ll bring structure to a busy global schedule and ensure meetings, materials and logistics land smoothly and on time. If you’re looking for a role where judgement, attention to detail and partnership make a visible difference every day this is a strong platform to build on. Apply to help keep ICG’s leadership operating with clarity and momentum.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.