AVP, Client Relationship Management, Prime Services

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share

The AVP, Client Relationship Management will be responsible for identifying sales opportunities, addressing specific client needs and maintaining business relationships with clients

As our AVP, Client Relationship Management you will:

• Deliver fair outcomes for our customers and ensure our own conduct maintains the orderly and transparent operation of financial markets
• Develop strong and productive relationships with the client base, ensuring current and future service requirements are understood and satisfied at all levels
• Contribute to the profitability and growth of the client base by delivering excellent client experience, generating ideas and cross selling the firm’s products
• Proactively address issues and challenges escalated by the client to identify efficient solutions
• Contribute to the continued build and development of the Prime Finance platform and the Client Management Organization
• Build and maintain relationships with internal HSBC teams including Sales, Credit Legal, IT, Operations, Trading, and various Global Markets execution teams
• Closely monitor client activity and balances to ensure that market share is protected and grown
• Identify opportunities to cross sell the firm products and innovative opportunities to grow revenue

You´ll likely have the following skills to succeed in this role:

• The role will require the job holder to obtain/maintain FINRA series 7 and 63 licenses.
• Bachelor’s degree in finance, Economics, Business, or related field
• Relevant experience (Prime brokerage, Equity Finance or Custody Services)
• Strong analytical, organizational, and communication skills
• High attention to detail and ability to work under pressure in a fast-paced environment
• Strong commitment to confidentiality, ethics, and client service excellence
• Product Knowledge Solid understanding of complex financial products, including global equities, fixed income, derivatives, securities lending and margin financing

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.