Vice President - Project Management, India Transformation

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Business Descriptor:

Our GCOO organisation is critical for HSBC. This team partners closely with business teams to drive simplification and deliver exceptional customer outcomes in Asia and the Middle East region which covers 26 markets, 600+ offices and branches, and more than 140,000 employees. By strengthening our control environment and enhancing risk management, we drive operational excellence and enable the bank to deliver focused and sustainable growth in this super-region.

Transformation Project Manager 

Role Summary:

As a Transformation Project Manager, you will lead end-to-end delivery of strategic initiatives that drive business efficiency, regulatory compliance, and digital innovation. You will manage projects from concept through implementation, working closely with business, technology, and external partners to deliver measurable outcomes aligned with organizational priorities.

Roles & Responsibilities:

• Lead end-to-end project delivery from ideation, design, build, testing, and deployment to post-production support
• Define and manage scope, timelines, budget, risks, and dependencies across multiple workstreams
• Drive process design and re-engineering, ensuring alignment with regulatory and internal compliance requirements
• Oversee UAT, SIT, and production readiness, ensuring quality and seamless rollout
• Manage stakeholder engagement across senior leadership, business teams, and technology partners
• Embed sustainable processes, ensuring operational readiness and long-term adoption
• Lead vendor and partner management, including consulting firms and fintech collaborations
• Ensure alignment with organizational strategy, values, and transformation priorities

Type of Projects / Initiatives:

• Regulatory & Reporting Transformation
• Automation of regulatory reporting and incident management (RegTech / TransTech initiatives)
• Digital Transformation
• Implementation of APIs, RPA solutions, data platforms, dashboards (e.g., Power BI), and analytics use cases
• AI & Data Initiatives
• Deployment of AI/ML use cases and innovation-led solutions
• Participation in internal innovation programs (e.g., hackathons)
• Process Improvement & Re-engineering
• Optimization of business processes using Lean/Six Sigma principles
• Vendor-led transformation initiatives
• Strategic Growth Initiatives
• Country and global rollout programs
• Large-scale transformation aligned to business expansion and efficiency
• Cultural Transformation
• Upskilling, adoption of new technologies, and driving a digital-first mindset

Skills & Expertise:

Core Skills

• Strong understanding of project lifecycle management (end-to-end delivery)
• Expertise in project management methodologies (Agile, Waterfall, Hybrid)
• Knowledge of change management principles and frameworks
• Strong analytical and problem-solving capabilities
• Excellent stakeholder management and communication skills

Domain & Technical Skills

• Digital transformation tools: RPA, APIs, Data Analytics, BI tools
• Familiarity with AI/ML use cases and applications
• Understanding of banking processes and regulatory environment
• Experience with process improvement methodologies (Lean, Six Sigma)
• Certifications such as PMP, Six Sigma (preferred)

Behavioral Skills

• Strong ownership and accountability
• Ability to work in fast-paced, dynamic environments
• Collaborative mindset with strong interpersonal skills
• Continuous learning and innovation mindset

Collaborations

• Partner with internal business teams and technology teams for delivery
• Work with fintech partners to identify and deploy innovative solutions (POCs to production)
• Collaborate with global teams and shared services
• Engage with consulting firms (e.g., EY, KPMG) for expertise and delivery support
• Drive cross-functional collaboration across transformation, operations, and strategy teams

Governance & Oversight

• Manage project governance through structured forums and reporting cadences
• Present updates to senior leadership and steering committees
• Ensure adherence to change frameworks and governance standards
• Track and report financials, funding utilization, and benefits realization
• Maintain transparency through regular reporting to global teams
• Ensure compliance with internal audit, risk, and regulatory requirements

Key Outcomes

• Successful delivery of transformation initiatives on time, within scope and budget
• Improved operational efficiency, compliance, and customer outcomes
• Scalable solutions aligned with strategic growth and innovation goals
• Strong stakeholder alignment and sustained business adoption

Qualifications

Minimum Graduation or as required for the role, whichever is higher

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India