VP - Protective Security
Mumbai, MH, IN, 400001
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Role Purpose:
The purpose of this role is to respond to incidents involving criminal/terrorist activity, demonstrations/civil unrest as directed and in liaison with the rest of the Protective Security (PS) team manage any such incidents at a local level to contain and minimise impact on the safety of staff, customers and the security of the bank’s assets.
Provide support and guidance to the Branch Network, Commercial Centres and other HSBC Head Offices on all security and safety related issues within India.
Review HSBC branches, office buildings, and data centers to ensure uniform maintenance and implementation of current Bank standards and procedures. Provide specialist security advice and guidance, including for “at risk” situations such as refurbishments.
Liaise with, and provide advice and guidance as and when required to other departments of the Bank, such as Health and Safety, Audit, Distribution Risk, Regional Directors or their support management teams. Liaise with nominated external building or security contractors.
Proactively engage with colleagues to provide security support and guidance and ensure consistency with Global & local standards.
Arrange and deliver security workshops, Personal Safety & Security training and other relevant awareness training packages throughout the North India.
First line of defense Control Operator. Ensure all Protective Security Risk Assessments and Security Surveys are completed, and that appropriate security systems are deployed to protect assets.
Ensure all Protective Security related policies and procedures are reviewed and maintained in line with stakeholder feedback, control monitoring, and internal/external developments.
Experience / Qualifications:
- Minimum 5-7 years of physical security operations experience within a retail banking environment.
- Degree-level education and/or previous experience as a Physical Security Manager in a multi-geographic organisation.
- In-depth technical knowledge of physical security standards, electronic security systems, and peripheral components.
- Familiarity with advanced security technologies such as AI-based surveillance, biometric access controls, and integrated security platforms.
- Proven ability to manage third-party security vendors and contracts effectively.
- Demonstrated awareness of data privacy and information security considerations in physical environments.
- Strong understanding of RBI, SEBI, and other regulatory requirements impacting security operations.
- Knowledge of contractual labour laws, criminal law, legal and court procedures relevant to physical security.
- Experience in managing audits and ensuring compliance with internal and external security standards.
- In-depth knowledge of the bank’s operational procedures, particularly in relation to physical security requirements.
- Proven ability to make live risk assessments and evaluate solutions independently within tight timescales.
- Experience in crisis management and business continuity planning for physical security threats.
- Skilled in conducting incident investigations and preparing detailed reports for senior management and authorities.
- Willingness and ability to travel within India at short notice for incident response and on-site support.
- Demonstrated leadership in developing, mentoring, and managing diverse security teams across multiple locations
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Proven track record of delivering projects or assignments in tight timeframes with minimal supervision.
Strong interpersonal, influencing, and communication skills (verbal and written), with the ability to persuade senior management on risk mitigation strategies.
Excellent organisational, planning, and presentation skills, including experience delivering training workshops to diverse audiences.
Customer-focused, with the ability to interface effectively with all levels of management.
Experience in budgeting, cost control, and financial planning for security operations.
Computer skills, including proficiency in MS Word, MS Excel, and MS PowerPoint.
Proficiency in Hindi and English; knowledge of additional regional languages is an advantage.
Clean driving license.
Professional certifications such as CPP, PSP, or CISM are highly desirable.
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You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
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