VP Performance Management

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

WPB Business Management

The job holder is a key member of the INM WPB Business management team, accountable for driving delivery of the WPB Cost strategy and ensuring execution of business plans by working in partnership with the assigned stakeholders, for maximizing WPB profitability and to take advantage of opportunities/ mitigate risks.

The key tasks will include all or some of the following:

• To be able to articulate Business outcomes basis target audience. Should possess strong communication skills and a go getter to get things done.
• Create Business dashboards to track Key Business KPI’s across Business outcomes aligned to Annual Operating plan (FRP)
• Should be creative and innovative to think strategically in order to manage Business outcomes
• Critical Thinking and problem- solving attitude towards executing WPB Goals
• The role holder works with Head – Business Management in engaging and coordinating with key stakeholders (Country, Regional and Group) within and beyond WPB to address manage and address day to day Business Management related activities
• Assisting with the execution of Strategic Cost Management initiatives and activities to support Business Growth for INM WPB.
• Participate and support in business planning activities which may include financial, technological and resource planning. Tracking of IT Investment.
• Contribute to senior management decision making by use of management information, performance information, analytics, forums and stakeholder feedback.
• Support in forums and committees to represent view of business area and business cases

Principle Accountability:

Identify areas of opportunity for improvement in cost performance

• Drive the delivery of INM WPB Branch network business strategy. Work with Head Business Management to develop plans for strategy implementation. Liaise with FIN/Strategy & Planning on FRP, Strategic planning, etc, as guided by Head of Business Management
• Tracking of IT costs , utilization versus budgets and managem,ent reporting
• Direct and promote a data-driven decision-making culture through the provision of accurate, timely and insightful information to all levels of management and individuals across the channels
• Accountable for any other project which is assigned from time to time.
• Accountable for Financial resource planning across cost lines and product lines
• Accountable for accurate forecasting, reviewing and monitoring of all cost lines

Qualifications

• Approximately 10-12 years of work experience across Business Management , P/L management, Governance, Business Finance, or planning and execution type roles.
• Minimum of a post graduate degree in business, related field or equivalent experience.
• Strong managerial, communications, organizational, lateral thinking, strategic planning, analytical, mathematical, decision-making, interpersonal and leadership skills.
• Should have a strong understanding of cost drivers
• Proven track record in leading and managing change, particularly given the organization’s continually evolving nature
• Strong business acumen and ability to continually make trade-off decisions.
• Ability to seek out and improve on best practice and capability.
• Sound understanding of the Company’s distribution networks, customer segments, products offered and competitive market.
• Ability to build long-term relationships with all stakeholders (customers, employees, peers, etc.)

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India