VP - GPB Business Administration
Mumbai, MH, IN, 400063
Job description
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.
Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking an experienced professional to join the GPB Business Administration team.
Job Introduction
- To provide strategic, administrative and management support to the Business / Desk Head enabling them to execute the global GPB strategy/plan effectively and efficiently in a risk/regulatory-compliant manner.
- Take primary responsibility for non-client related areas, with the appropriate authority to take and implement decisions and request involvement from colleagues/RM’s as needed.
- Ensure communication of new products, propositions and relevant market information is effectively managed within relevant business area.
- Support Business / Desk Head plans and strategies to generate new business, as well as increase revenue for existing ones to achieve asset growth, sales or revenue targets
- Collaborate with internal stakeholders to maximise cross-selling opportunities for the bank
- Participate in events, initiatives and activities to develop business opportunities
- Help to create an environment where simplification opportunities are identified and executed throughout the business and supporting functions
- Responsible for the ongoing identification and execution of ideas and initiatives that simplify processes in order to enable business growth
Principal Responsibilities
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Impact on the Business
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Customers / Stakeholders
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Leadership & Teamwork
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Operational Effectiveness & Control
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Management of Risk (Operational Risk / FIM requirements)
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The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.
The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also by addressing any areas of concern in conjunction with entity management and/or the appropriate department.
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The Business Manager must ensure that he/she is consistently focused on the components of the role that add day to day value to the business. Any non-value added activities should be ceased or transferred to a more appropriate part of the team.
- Drives and motivates teams to continuously improve and develop
- Ensure compliance with all business management and operation objectives. Actively endorse and display expected HSBC & GPB cultural behaviours.
- Establish strong working relationships across Relationship Management, Products and Services, PBGB functional teams and the collective HSBC Group/HSBC Private Bank businesses generally.
- Leading continuous change at pace
- Be aware of all internal procedures and champion changes whenever they occur.
Education Qualifications / Certifications and Requirements :
- Minimum of 5 years’ experience in banking and financial markets
- Minimum of a BA/BS degree in Business Administration, Finance, Economics, or related field,
or equivalent relevant experience.
- Highly organised and disciplined approach.
- Proven ability to work under pressure and within tight deadlines.
- Being comfortable with uncertainty.
- Experience of formulating and delivering transformational strategic change.
- Track record of working effectively within global teams and within a matrix organisation.
- Highly developed influencing skills and the ability to interact professionally with management
at all levels.
- A good understanding of operational risk management.
- Highly capable in the use of MS Word, Excel and Powerpoint
- Strong communication (written and verbal), problem solving and prioritisation skills
- Ability to exercise sound judgment in decision making practices.
- Must possess effective presentation, interpersonal, negotiation, communication and
analytical skills.
Pro-tip : Familiarity with AI-enabled tools is an advantage.