Associate Vice President Strategic and Business Intelligence

AVP Strategic Business Intelligence – HEXA Governance

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Job Summary:

We require a detail-oriented and proactive professional to lead Governance and Document Management initiatives within the IWPB business. This role plays a pivotal part in streamlining business documentation and governance practices for enabling emerging technology tools. You will ensure the accuracy, compliance, and relevancy of product and process documents, while continuously enhancing governance protocols in collaboration with business stakeholders.

Key Responsibilities:

1.           Own and drive end-to-end governance of business documents across the IWPB function.
2.           Ensure timely updates and ongoing compliance with governance frameworks and content standards.
3.           Manage the document lifecycle: from ensuring content is accurate and there is stakeholder alignment to review, version control, and archival/purging.
4.           Partner with content owners, product teams, and frontline enablement functions to align documents with evolving business needs.
5.           Capture and act on user feedback to drive continuous improvement in content effectiveness and discoverability.
6.           Maintain clear audit trails and reporting mechanisms for document governance processes.

7.          Create, maintain and circulate appropriate dashboards.

Qualifications & Skills:

Minimum Graduation or as required for the role, whichever is higher
1.           Strong organizational and program management skills with attention to detail.
2.           Effective stakeholder management and communication skills, both written and verbal.
3.           Mandatory proficiency in Power BI, Excel or equivalent tools for tracking and reporting.
4.           Familiarity with JIRA, Confluence, or similar platforms is a plus.
5.           Self-driven, accountable, and comfortable working across cross-functional teams.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India