Assistant Vice President Credit Services

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Business Descriptor:

Our COO team delivers strategic execution for Corporate and Institutional Banking (CIB) across the globe. Through transformative data and digital solutions, customer servicing, and non-financial risk expertise, this team is where problems are solved, and careers are made.

CIB COO focuses on these key priorities:

• Protecting the bank, our customers and stakeholders by enhancing our operational resilience, strengthen our control environment, and improve risk management.

• Driving operational excellence and efficiency by optimising our processes and delivering the transition to net zero in our own operations.  
 
• Enabling business growth exceptional service by enabling our businesses to focus on our competitive advantage and deliver transformation and digitisation across the bank. 

INM Credit Services

Spread across 8 locations Pan India, INM Credit Services provides transaction processing support to Business Groups i.e. Corporate and Institutional Banking (CIB) customer group, for effective delivery of credit services and products to their customers. Credit Services is primarily responsible for processing of Facility Advice Letter, Security Documentation, Security Validation, ROC search, Loan Processing, Drawdown and Maintenances, Loading of Limits on HUB, preparation of Group and regulatory returns, generation of MI and SCU related transactional support.

We are currently seeking an experienced professional to join the INM Credit Services team.

Principal Responsibilities

• Ensure the highest levels of service to both internal and external customers, and with an objective of protecting the interests of the bank at all times
• Checking Drawdown and Loan disbursement requests
• Manage team to effectively deliver transactional support to the businesses.
• Ensure adequate controls in the entire transaction processing processes.
• Approve transactions within the limits of authority.
• Ensure various checks and controls are applied across all in the team in processing drawdown requests, post compliance to requirements like receipt of drawdown request letters, approvals, limits, etc.
• Ensure that all drawdown requests received within the SLA are completed without delay to avoid any instance of loss of interest / charges to the bank or customer.
• Agreed upon SLAs to be met and monitored at regular intervals.
• Improve turnaround times and reduce costs and error rates and quality and well as efficiency
• Work on various automation opportunities to improve the processes and delivery capabilities.
• Ensure compliance with regulatory and internal guidelines.
• Provide need based and time sensitive MIS.
• To ensure proper Housekeeping.

Qualifications/Requirements

• The job holder must have knowledge and experience of having worked within Credit Services and be able to deal in a complex legal environment and Indian regulations.
• Knowledge of all aspects of Commercial Banking with a background in Corporate Banking / Trade Finance / Credit Operations / Administration.
• Knowledge of Group Credit systems, policies and procedures.
• Knowledge of local laws and regulations.
• Good Analytical skills to analyze information received.
• Good verbal and written communication skills.
• Good interpersonal skills.
• Strong knowledge of Credit and Lending related processes

Eligibility Criteria

• Credit Administration for Corporate Banking experience of a minimum of 8+ years

Core Competencies:

• High degree of accuracy and attention to detail in documentation validation.
• Strong ability to interpret and validate complex credit terms (pricing, covenants, tenor, limits)
• Sound understanding of regulatory guidelines and internal credit policies.
• Demonstrated risk awareness to identify and mitigate documentation and processing gaps
• Effective stakeholder management across Relationship, Legal, and Operations teams.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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The Hongkong and Shanghai Banking Corporation Limited (HSBC) India