Assistant Manager, RF Mid Office
Mumbai, MH, IN, 400063
- Responsible to ensure transactions are processed within SLAs and in compliance to controls
- Place client at the heart of everything and structure solutions to enhance operations and client experience.
- Responsible for streamlining processes, controls and de-risking the operations
- Mitigate the risk of financial crime by applying the necessary controls in the transactional workflow.
- Support RF operations leadership on day-to-day management and execution of Services agenda.
- Investigate operational issues/events, perform proactive root cause analysis and independently drive closure of actions.
- Manage cross border transactions and actively drive the FCY operations.
- Ensure the smooth implementation of new system / propositions (if any) as well as ongoing upgrades/ enhancements.
- Co-ordinate with IT / Project teams for change control releases and resolution of defects.
- Independently manage business UATs and drive key projects
- Responsible to actively engage team on disseminating knowledge on product, process and controls
- Provide supervisory oversight of the processing unit
- 5+ years’ experience in transaction banking (exposure to cross border transactions would be preferred)
- Fair knowledge & understanding of trade products.
- Strong interpersonal, influencing and communication skills.
- A self-starter who carries a ‘can do’ attitude and an ability to navigate the unknown
- Understanding and appreciation of operational risk framework.
- Solutions oriented, can think laterally, work independently and has an eye for detail
- Strong organizing and time management skills.
- Proficiency in the English language and business communications
- A Bachelor degree preferably in a business or related area
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Issued by The Hongkong and Shanghai Banking Corporation Limited, India