AVP Strategic Alliances
Mumbai, MH, IN, 400063
Job description
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.
Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
Job Description – AVP Alliances (Band 6)
Company: HSBC
Role Title: Assistant Vice President (AVP) – Alliances
Band: 6
Role Purpose
The AVP – Strategic Alliances will be responsible for identifying, onboarding, and managing strategic partnerships that drive customer engagement and increase spends & Acquisition across the credit, Debit, propositions and lending portfolio of the bank. The role requires strong stakeholder management, commercial negotiation, partnership governance, and cross-functional collaboration with internal teams including Marketing, Product, Finance, Legal, Procurement and Operations.
Key Responsibilities
- Identify and onboard new alliance partners aligned with the bank’s credit card growth strategy.
- Build and manage strategic partnerships to drive customer acquisition, engagement, and card spends.
- Lead commercial discussions and coordinate execution of partnership agreements in collaboration with Legal and Compliance teams.
- Manage end-to-end partner lifecycle including onboarding, governance, performance tracking, and renewals.
- Work closely with Marketing teams to conceptualize and execute customer communication campaigns, offers, and promotional initiatives.
- Coordinate with internal stakeholders to ensure timely implementation of partnership-led campaigns and programs.
- Monitor partner performance metrics, campaign effectiveness, and ROI to optimize business outcomes.
- Manage vendor and partner payment processes, ensuring timely reconciliations and adherence to financial controls.
- Support strategic initiatives to enhance portfolio profitability, customer engagement, and market competitiveness.
- Prepare business reviews, MIS reports, presentations, and partnership updates for senior management.
- Ensure all partnerships and activities comply with internal governance, regulatory requirements, and risk policies.
Required Skills & Competencies
- Strong partnership and stakeholder management skills
- Commercial negotiation and agreement management
- Strategic thinking with strong business acumen
- Excellent communication and presentation skills
- Ability to collaborate across cross-functional teams
- Strong analytical and problem-solving capabilities
- Attention to detail and process orientation
- Ability to manage multiple projects and timelines simultaneously
Preferred Experience
- Experience in banking, financial services, fintech, loyalty, or partnerships/alliances roles
- Prior exposure to credit cards, payments, or consumer banking products preferred
- Experience managing strategic alliances, merchant partnerships, or co-branded programs is an advantage
Education Qualification
- Bachelor’s degree in business, Marketing, Finance, or related field
- MBA or equivalent postgraduate qualification preferred
Pro-tip : Familiarity with AI-enabled tools is an advantage.
Success Measures
- Growth in credit card spends through alliance partnerships
- Successful onboarding and activation of new partners
- Timely execution of campaigns and partner deliverables
- Improved partner engagement and revenue contribution
- Strong governance and operational efficiency across partnerships
- Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.
You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
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Issued by The Hongkong and Shanghai Banking Corporation Limited, India