Senior Client Implementation Manager - Hang Seng Bank (HK)

Some careers have more impact than others.
 
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Commercial Banking – Global Trade Solutions

Hang Seng’s Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. 

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade solutions, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are looking for high calibre professionals to join our GTS Product Management team as Senior Client Implementation Manager

Principal responsibilities

In this role, you will:

• Lead end-to-end implementations for complex Trade Solutions, from project kick-off through go-live and transition to business-as-usual.
• Partner with Coverage, GTS Sales, and Solution Structuring to coordinate delivery across the product fulfilment lifecycle, ensuring smooth execution and strong client outcomes.
• Support post-sales engagement by aligning stakeholders on implementation expectations, scope, deliverables, and timelines—particularly for complex, integration-led deployments.
• Provide subject matter expertise across Trade Solutions, translating client requirements into practical, deliverable solutions.
• Manage the full product lifecycle for strategic trade products, including commercialization and implementation, ensuring alignment with market needs and strategic objectives
• Support product and proposition development and product management activities within GTS.

Requirements

• Extensive experience in banking, preferably in Trade Finance.
• Strong knowledge of Trade, with solid relevant experience across product management, project management, digital transformation and/or client implementation.
• Ability to lead strategic initiatives with a clear focus on speed-to-revenue, milestone delivery and risk/issue management.
• Proven client-facing delivery experience in complex implementations, coordinating stakeholders across Technology, Operations, Compliance, Legal and Risk.
• Excellent communication and stakeholder management skills.
• University degree (or equivalent).
• Proficiency in English and Cantonese; fluency in Putonghua.

CMB

You’ll achieve more when you join Hang Seng Bank Limited.


Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

www.hangseng.com/careers

https://www.linkedin.com/company/hang-seng-bank

Issued by Hang Seng Bank Limited