RB&W CDD Assistant Manager - Hang Seng Bank (HK)
Mongkok, Kowloon, HK

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Retail Banking and Wealth (RB&W) Non-Financial Risk – Customer Due Diligence (CDD)
We are currently seeking a high caliber professional to join our team as RB&W CDD Assistant Manager.
Principal responsibilities
- Support HASE RB&W localized CDD workflows for mitigating HASE RB&W customer financial crime risks per LoBPs requirements and/or local management mandates in relations to the evolvement of global/ local financial crime typologies and business risk appetites, including perform ad-hoc and/or regular data extraction, reviews/ remediation on customers that are Subject of Interests
- Support HASE RB&W CDD Business-As-Usual (BAU) activities as CDD System’s local Subject Matter Expert (SME) with respect to change deployment and BAU incidents/ issues identification, resolution and remediation
- Collaborate with HASE internal stakeholders (e.g. RB&W Business Units, Financial Crime Compliance, onshore and offshore HASE RB&W Know-Your-Customer (KYC) operations) servicing the HASE RB&W CDD functions, including quality calibration and monitoring, operational performance issue resolution and respective management information reporting
Requirements
- University Graduate in Business, Finance, Accounting and Technology disciplines
- At least 3 years of experience in financial services industry preferably in the capacity of regulatory, compliance and operational risk related areas
- Functional domain knowledge on AML policies and CDD within the Retail Banking and Wealth Banking environment
- Proficient in written and verbal English. And able to formulate and articulate solutions to ambiguous and complex issues
- Skills on data analysis and analytics (e.g., SQL, MS Macro script competence) would be an advantage
- Great sense of ownership and servicing mindset to ensure efficient and effective deliverables
You’ll achieve more when you join Hang Seng Bank Limited.
www.hangseng.com/careers
https://www.linkedin.com/company/hang-seng-bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited