Mortgage District Lead - Hang Seng Bank (HK)
Mongkok, Kowloon, HK

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Retail Distribution - Mortgage Relationship Management RBW
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 250 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
As one of the Hong Kong's leading mortgage banks, we help smooth the path to home ownership for customers by offering innovative, timely and comprehensive mortgage products and services that allow homebuyers at all levels to fulfill their home-buying dreams. Our services are delivered through a comprehensive range of service channels, including branches, mobile direct sales, e-channels and customer hotlines.
Should you join our Mortgage Relation Management, you will work closely with our professional, innovative and committed staff to develop and enhance mortgage loan products to meet the changing needs of customers in a dynamic market environment and to deliver premium services to our customers.
We are currently seeking a high caliber professional to join our team as Mortgage District Lead.
Principal responsibilities
- Plan and direct mortgage sales activities to grow the Bank's mortgage business and other retail banking products
- Lead a mortgage sales team to generate sales leads from estate agencies, mortgage brokers and property developers for primary and secondary property markets
- Coach and guide team members to handle mortgage application documents and submit them for credit assessment based on the Bank’s mortgage guidelines and policies
- Monitor sales process to ensure team members are compliant with the Bank’s policies procedures
- Keep abreast of latest development of the mortgage business and recommend corresponding business strategies as appropriate
- Manage the performance and development of subordinates
Requirements
- University degree in Business Administration, Finance, Marketing, Economics or a related discipline
- Proven experience in mortgage loans business with outstanding sales achievement track record and strong business network in both primary and secondary property markets, of which at least 3 years in sales leadership
- Able to demonstrate competency as sales leader with strong sales and service orientation, good interpersonal and leadership skills
- Ability to take challenges positively and willingness to work on weekends and public holidays, when required
- Pass in the Insurance Intermediaries Qualifying Examinations
- Proficiency in both English and Chinese, with fluency in Putonghua an advantage
- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks.
You’ll achieve more when you join Hang Seng Bank Limited.
www.hangseng.com/careers
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Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited