Manager Human Resources

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a (Manager Human Resources)

In this role you will:

•    Support to deliver the local people agenda in line with people strategy, ensuring strong execution across the employee lifecycle.
•    Maintain HSBC recruitment standards in a competitive labour market, co-ordinating end-to-end hiring activities and managing recruitment agency support where required.
•    Co-ordinate learning and development initiatives and employee engagement activities to strengthen capability, high performance, engagement and retention.
•    Support implementation of transformation and initiatives locally, driving adoption of processes, systems and ways of working.
•    Monitor and report key metrics and insights in partnership with the business to support workforce planning and decision-making.
•    Partner with Business Risk Control stakeholders to maintain an effective control environment, including risk mitigation activities and control matrix requirements.
•    Ensure compliance with internal policies/procedures and local legal/regulatory requirements, including accurate people records and required reporting.
•    Manage third-party vendors locally, including onboarding, supplier records, SLA/performance tracking, resolution and supporting regular review, and maintain audit-ready documentation
•    Co-ordinate vendor invoicing and payments by validating charges against agreed terms and ensuring correct cost allocation

To be successful you will need:

•    University graduate, preferably with a degree in Human Resources, Organizational Psychology or a Business related discipline 
•    With broad generalist human resources experience ideally in finance or banking
•    Good interpersonal, influencing and communication skills to interface with managers and colleagues at all levels across businesses and the region. Cantonese and/or Mandarin language skills will be required
•    Broad knowledge of human resources practices and policies is essential. Understanding of legal and regulatory frameworks in financial services in Macau will be an advantage
•    Challenge thought processes, encourage consideration of different perspectives, and encourage empathy to help leaders understand the behaviors of others.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited