Senior Manager, AI Risk Management

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Risk and Compliance function has a critical role to play in supporting, challenging and advising across all areas of the business through establishing policy, monitoring profiles, and identifying and managing forward-looking risk and compliance. We focus on creating an environment that encourages our people to speak up and do the right thing, as well as protecting our customers, the organisation and the integrity of the financial markets in which we operate. Already an industry-leader in many respects, we want to continue setting standards and evolving to respond to strategic changes.

The Enterprise Risk Management function is hiring for an exciting Senior Manager opportunity that will have a prime focus on Artificial Intelligence (AI). The use of AI, including increasingly generative and agentic AI, is growing across the financial services sector, including at HSBC. As a bank we want to embrace the efficiency and functionality benefits that AI can bring to us and our customers, while carefully and effectively managing the associated risks. The successful candidate will be responsible for ensuring risks from the use of AI (AI risk) across HSBC Group globally is managed, embedded into the wider HSBC Risk Management Framework and adheres to the defined standards as per the appropriate frameworks, policies, procedures and regulatory requirements.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

• Be responsible for key elements of the developing HSBC’s risk management framework to effectively address the use of AI across the Group.
• Help ensure HSBC can effectively govern, identify, measure and manage risks from the use of AI (AI Risk) and provide a common language to manage and understand AI risk.
• Provide technical advice and support globally to ensure stakeholders understand and are aware of the policy requirements, control environment and assessment of AI Risk globally.
• Actively monitor the internal and external environment to get early sight of emerging AI risks and provide detailed guidance on controls required to mitigate against them.
• Participate in regulatory and audit engagement pertaining to AI risk; work with Regulatory Compliance and 1 Line of Defence to ensure regulatory compliance for AI Risk requirements, and timely completion of audit actions and findings.
• Support training and capability uplift for key stakeholders to ensure robust understanding and management of AI Risk.

To be successful in this role you should meet the following requirements:

• Understands the functionality and risks of AI use, and the impact within HSBC Group and its commercial context and strategic ambitions.
• Prior experience developing /using/assessing AI, ideally with additional understanding of suitable controls.
• Experience in Policy/Regulation/Risk within the first, second or third line of defence.
• A good level of knowledge of AI use in financial services and the AI regulatory landscape, and ability to access the impact on HSBC.
• Ability to provide expert advice, analysis and robust challenge, on detalied risk and control issues.
• Strong written and spoken communication skills to communicate complex issues clearly and confidently.
• Effective stakeholder management skills to deal with a range of stakeholders across the business involved in AI, with the ability to negotiate, convince, and get collective buy-in on high profile issues.

This role is based in London on a hybrid working basis.

Opening up a world of opportunity

We beliebe that being open to a range of perspectives and cultures is vital for our business.

We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role.

If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 2078328500.
 

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism.  This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.