Senior Business Architect - Private Banking & Wealth

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re looking for a Senior Business Architect to steward our Blueprint and Functional Solution Architecture (FSA) while leading our pivot towards AI-driven business transformation across our Private Banking and Wealth & Premier Solutions businesses. You’ll shape an AI-enabled Target Operating Model (TOM), establish a strong AI Centre of Excellence (CoE), and design agentic AI workflows that help our relationship teams deliver high-touch, compliant, and personalised client outcomes—at pace and at scale.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Own and evolve the Private Banking & Wealth Blueprint and FSA, ensuring alignment to business strategy and measurable outcomes. 
• Design and blueprint agentic AI workflows (e.g., automated client profiling, intelligent investment research, hyper-personalised reporting) using Large Language Models (LLMs) and autonomous agents. 
• Define human-in-the-loop interaction models so AI augments client facing teams without compromising service quality or accountability. 
• Lead the definition and set-up of the Private Banking & Wealth AI Centre of Excellence (CoE) operating model, aligned to Group AI CoE standards, shared capabilities, and global reuse. 
• Partner with Risk and Compliance to embed privacy-by-design and ethical AI guardrails into architecture and delivery, meeting regulatory expectations. 
• Present AI-specific architectural designs and roadmaps to the Private Banking & Wealth Design Board, driving consistency, reusability, and “time to value” benefits.

To be successful in this role you should meet the following requirements:

• Advanced AI literacy in financial services, including Generative AI, LLMs, and agentic AI design patterns (multi-agent orchestration, tool-calling, autonomous planning) plus strong data architecture awareness. 
• Proven experience designing Target Operating Models and identifying AI-readiness gaps, with clear transition roadmaps from manual to AI-orchestrated operations. 
• Track record of delivering AI initiatives in a heavily regulated environment, with practical approaches to model risk (e.g., hallucination, lineage, autonomous decisioning). 
• Experience building or scaling a CoE (governance, talent strategy, service delivery model, and stakeholder engagement). 
• Strong enterprise architecture capability, adapted for AI-first environments, and familiarity with AI ecosystems (e.g., RAG, vector databases, orchestration layers such as LangChain/Semantic Kernel). 
• Extensive experience across digital transformation, advisory, and strategic roles, with the ability to influence senior stakeholders and balance innovation with risk appetite.
• Private Banking or Wealth background

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.