Group Media and Insights Officer

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Group Media and Insights Officer.

The Group Media Relations & Insights Manager will support the wider media team to strengthen reputation through delivery of external communications, effective handling of reputational media issues and proactive media engagement. The role will also be responsible for the effective management of media monitoring and act as a subject-matter expert on analysis/measurement of media coverage of HSBC for the team.  

The role holder will work with energy and pace, and collaborate well with colleagues in Group External Communications, as well as Communications, Business & Markets and business stakeholders, providing guidance on both external communications and media governance.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

•Keep up-to-date with the external news agenda to ensure Corporate Media Relations responds rapidly and appropriately to relevant issues.

•Support on the development and execution of communications and messaging for key financial calendar events including quarterly results and AGM.

•Develop thorough knowledge of key media titles and industry influencers to help HSBC target media appropriately and drive understanding of the Group’s purpose and strategy.

•Actively engage with functional and business peers to build and safeguard the reputation of HSBC, including in-depth understanding and risk escalation that could impact reputation and performance.

•Support the use of insight and analysis of media coverage to protect our reputation and inform successful proactive media engagement.

To be successful in this role you should meet the following requirements:

•Media Relations experience is highly desirable and strongly preferred for this role

•Good knowledge of media monitoring tools and measurement.

•Ability to develop effective working relationships with key internal and external stakeholders.

•Ideally have knowledge of and/or relations with key business journalists.

•Basic knowledge of social media channels and uses.

This role is based in London, Hybrid.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500