Director Banking FRM Knowledge Optimisation

In support of our ambition to be the world’s #1 Corporate & Institutional Bank, we are accelerating our plans to evolve our Credit and Capital Management capabilities to drive better customer outcomes, enable growth, and improve shareholder returns. CCM’s Banking Financial Resource Management (FRM) team aspires to establish a world-class, end-to-end Banking FRM function that will actively manage and steer the Bank’s balance sheet as part of a fully interlocked CIB FRM function.

Role Purpose

Credit and Capital Management (CCM) is establishing a Banking FRM capability. The Director, Head of FRM Knowledge Optimisation, Banking, is responsible for ensuring that banker knowledge and tooling support accretive origination, active balance sheet steering, and optimization of Banking and Global CIB Return on Tangible Equity (RoTE) and Economic Profit (EP).

Key Responsibilities

The Director, Head of FRM Knowledge Optimisation, Banking, will primarily be responsible for:

· CCM and Banking FRM business lead for pricing and business performance tools, working with their product owners to ensure that the tools optimally support accretive origination, active balance sheet steering, and optimization of Banking and Global CIB Return on Tangible Equity (RoTE) and Economic Profit (EP)
· Banker training lead for Banking FRM
· Operationalisation of the Economic Profit framework within Banking
· Close collaboration with Capital Strategy and Balance Sheet Steering and Optimisation leads to deliver a precision pricing framework and metrics to effectively signal correct economics to bankers, supporting accurate decision-making and growth
· Design and delivery of marginal pricing pilots and capability, including pricing signals to Strategic Client Origination
· Establishment of governance frameworks for the Banking FRM function
· Compliance with applicable regulations and Group policies and governance frameworks

Primary customers are:
· Business lines – CIB
· Functional Teams – Treasury, Business Finance, Risk, COO
· Group & Regional teams

The roleholder will interact equally with senior management of stakeholder groups and frontline bankers as necessary. Governance should be in accordance with Group standards, policies, and procedures.

Leadership & Teamwork

· Developing and communicating a powerful and compelling vision for Banking and CIB FRM that inspires and engages people with HSBC values and goals as the basis of a high-performance, customer-centred, and inclusive culture
· Driving cross-team collaboration and knowledge sharing
· Trusted by customers and stakeholders to make balanced, fair decisions
· Proven ability to motivate people to go above and beyond
· Contribute to an environment of continuous performance improvement, with the ability to respond to feedback

Major Challenges

· Need to drive the embedding of new ways of working, supported by training
· Fragmented data environment
· Remaining flexible and adaptable in an environment of constantly changing priorities, challenging bureaucracy, and staying true to the values and strategy of the Group
· Working across multiple markets and businesses/functions with multiple delivery and business partner teams
· Defining the approach and dealing with complex requirements and unique projects
· Management and control of projects to meet exacting timescales
· The systems and processes involved are often highly technical in nature or require specialist knowledge to fully understand and effectively deliver the required changes

Experience

· Banker experience (5–10 years), including active client-facing experience
· Knowledge and experience of CIB products, including a range of distribution channels
· Track record of successful implementation of strategic projects with ambitious commercial and mindset change outcomes
· High level of drive and motivation to ensure successful delivery of complex transformational initiatives
· Proven ability in working across multidisciplinary and multicultural diverse work environments, with evidence of managing and satisfying multiple stakeholders and perspectives in a fluid and changing environment
· Strong understanding of HSBC Group structures, processes, values, and behaviours

Capabilities

· Outcome-focused with the ability to pay attention to detail and ensure tasks are completed on time and to the required levels of quality
· Excellent problem-solving and quantitative skills, with the ability to build financial models
· Ability to make critical decisions and strategically prioritise based on business goals
· Developed understanding of bank regulations across capital (banking book and trading book) and liquidity
· High level of drive and motivation to ensure successful delivery of change initiatives
· Outstanding organizational, time management, and planning skills in order to cope with multiple large-scale responsibilities
· Collaboration and influencing skills, with proven ability to leverage resources from across own and other business areas
· Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group

Qualifications and Accreditations

· Evidence of self-development across a number of disciplines
· Proven track record of performance within HSBC
· Evidence of industry association participation

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500