Director - AI Enablement and Engagement

Director - AI Enablement and Engagement

Group AI Management and Strategy (AIMS) team is responsible for developing and implementing Group-wide strategic programs across HSBC aimed at accelerating the commercialisation and delivery of Artificial Intelligence / Machine Learning (AI/ML) across HSBC. Key areas of focus include responsible development practices, common platforms and capabilities, AI technology enablement, governance, and the Group-wide AI Strategy.

In this fantastic new role, you will join a growing team to lead Group-wide AI Enablement and Engagement. This is a critical role for HSBC that helps to shape the culture, talent, capability development, and organizational design that support the bank’s Group AI Strategy. This is a unique opportunity to drive impact at the intersection of AI innovation and human capital.

In this role, duties will include:

• Developing and executing the people plan for data science, AI Engineering, and AI adjacent talent in alignment with the bank’s AI Strategy.
• Partnering with Talent Acquisition to attract world-class AI and tech talent. Building a sustainable pipeline for future roles through partnerships with universities, tech hubs, and industry communities.
• Partnering with people capability in the design and implementation of learning & development programs tailored to AI data science, AI engineering, and Responsible AI. Driving upskilling across the bank to foster an AI-literate workforce.
• Collaborating with AI leadership and HR to design agile, high-performing team structures that support innovation. Championing a culture of responsible AI, collaboration, and continuous learning.
• Defining performance metrics and engagement strategies for AI talent. Supporting career pathing and retention strategies that align with employee aspirations and business needs.

 To be successful in this role you should have the following skills:

Technical:

• Human capital, organizational development, or people strategy focused on AI/ML.
• Strategic Leadership
• AI/ML technologies and their workforce implications
• Design and implementation of learning & development programs tailored to AI data science
• Cultural Transformation
• Relationship Management
• Stakeholder Management

Behavioural Skills:

• Influencer
• Business partnering
• Customer Orientated
• Outcome Orientated
• Problem Solver
• Team management

Cognitive Skills:

• Divided attention
• Auditory processing
• Critical thinking
• Collaboration

This role is based in London on a hybrid basis

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500