Director, TFX Solutions Specialist

Some careers open more doors than others. 

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

HSBC Market & Securities Services (MSS) provides comprehensive global, regional and domestic fund services including fund administration, global custody and sub-custody settlement and services. Securities Lending Operations is a dynamic department that works with partners across the HSBC Global Banking and Markets business to deliver Securities Lending solutions to clients.

HSBC’s Transactional FX business offers overarching FX solutions for cross border payables & receivables by seamlessly combining FX and Payments products leveraging technology. TFX focuses on the risk management and processing of flows with high volume of low value transactions. The role holder will ensure the HSBC values are present in everything we do, both individually and as an organisation. 

In this role you will:

Work with the existing regional and global Transactional FX (TFX) team to effectively execute the growth strategy in Transactional FX in Europe and Globally. Driving volume, profitability and strategy awareness through client acquisition, marketing, and relationship management (internal & external) efforts.

- Senior solution specialist for TFX related interaction:  interface with and be the TFX subject matter expert to key product stakeholders within Corporate & Institutional Banking, & Global Payments Solutions (GPS) to drive product awareness and build a healthy client pipeline.
- Assist with the design and implementation of the architectural landscape. 
- Assist with on-boarding efforts for mandated Transactional FX opportunities. 

Origination and Client Onboarding: 

- Help to define and provide input for the regional sales + global strategy for Transactional FX .
- Drive internal stakeholder product awareness of TFX solutions to generate internally lead client acquisition.
- Work with existing GPS & GFX sales teams, originate new TFX client relationships and increase market share.
- Help to achieve increased wallet share and client satisfaction for existing TFX client relationships.
- Coordinate with global counterparts to ensure strategy is synergised and effectively executed.
- Ensure delivery of a cohesive, market leading service to clients providing feedback to TFX product development.
- Promote an entrepreneurial, client lead approach within stakeholder groups.

Internal Collaboration and Solution Delivery:

- Lead or contribute to strategic projects and initiatives 
- Perform product gap analysis, and contribute to global product development roadmap.
- Work with Head of TFX and TFX Product Owner to prioritise initiatives and deliveries.
- Conduct teach-ins and raise awareness of TFX solutions within the global TFX team.

Operational Effectiveness & Control

- Help to drive a sound, regional ‘go to market’ strategy for the client facing Transactional FX proposition.
- Establishes procedures and takes ownership to eliminate or mitigate operational risk.
- Promote Transactional FX strategy awareness – specifically around the importance of centralisation.
- Manages client queries and concerns in a timely, effective manner.
- Eliminates operational losses.
- Effective management of the sales pipeline.
- Delivers clear, comprehensive plan for managing issues.

To be successful you should meet the following requirements: 

- Must possess a technical understanding of FX, Payments, APIs and related technology.
- Experienced within a multi-stakeholder, multi-buying group sales environment.
- Track record of creating, marketing, selling and implementing enterprise solutions front to back.
- Ability to proactively sell in a start-up environment, pragmatic, innovative, proactive, entrepreneurial.
- Proactive thinker, problem solver, with the ability to create apt solutions.
- High level of self-motivation and team player with the ability to perform in a high-pressure environment with limited supervision.
- Effective stakeholder management and collaboration across businesses.
- Strong understanding of local and global regulatory environment.

This role is based in London.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 850