Chief Technology Office Controls Director

Brand:  HSBC
Area of Interest:  Technology
Location: 

London, GB, E14 5HQ

Work style:  Hybrid Worker
Date:  10 Jun 2025

Chief Technology Office Controls Director

 

 

The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management.  We do this by providing operational risk and control expertise, specialist technical knowledge and a deep understanding of the businesses and functions we serve. Key activities include implementation and oversight of the Group’s Risk Management Framework, ongoing and targeted controls assessments, implementing and maintaining robust risk governance, and championing a proactive risk culture. GCIO CCO works closely with partners across all lines of defence and is responsible for maintaining positive relationships with our regulators and external partners.

 

In this fantastic new role, you will join a growing team to partner with the HSBC Chief Technology Office (CTO) to

ensure delivery of risk based, strategic outcomes globally, including informing and advising on relevant risk and control based issues, initiatives and updates that impact the Group. The purpose of the CCO function is to enable

colleagues within HSBC GCIO to deliver safe and secure services to all our customers, colleagues and the Bank itself

You will be a leader within the GCIO Chief Control Office (GCIO CCO) Function that directly supports the

CTO within HSBC.

 

This is a truly, senior, global role, responsible for global CCO activity, supporting CTO, and delivering robust risk management practices and control governance, ensuring CTO risk management is transparent and clear to all Global Business and Functions (CTO), regions and entities

 

In this role, duties will include:

 

  • Enforcing robust risk governance and ensuring all stakeholders have visibility of key risks and any remediation activity.
  • Partner, drive and advise on setting, communicating and monitoring risk appetite in line with business
  • requirements, including appropriate support and challenge.
  • Conducting high quality and efficient reviews of our control performance
  • Facilitating controls remediation where required
  • Raising awareness and understanding of risks, controls and risk management
  • Continuously improving the control and monitoring of risk, including behaviours
  • Embedding the Bank’s Risk Management Framework

 

 To be successful in this role you should have the following skills:

 

Technical:

 

  • IT architecture, infrastructure (including middleware), platforms, Cloud
  • Infrastructure technology controls
  • Non-Financial Risk framework
  • Risk and control reviews
  • Developing, aligning and translating strategies and plans to achieve business and functional goals
  • Delivering at pace
  • Project management
  • Writing and presenting board papers

 

Behavioural Skills:

 

  • Business partnering
  • Customer Orientated
  • Outcome Orientated
  • Problem Solver
  • Team management

 

Cognitive Skills:

 

  • Divided attention
  • Auditory processing
  • Critical thinking
  • Collaboration

 

This role is based in London on a hybrid basis

 

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

 

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500