Cards Transformation Manager

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced professional to join our team in the role of Cards Transformation Manager. The base location for this role is London.

The role of the Global Payments Solutions (GPS) Cards Transformation Manager is pivotal in driving the strategy and executing end-to-end change across the GPS Cards Global Operating Model, including a change of the underlying Card Processing platform and associated impacts to our digital channels, industry partners and vendors, ensuring ongoing alignment with our Future State Architecture.

In this role you will:

• Work with the card platform programme team to deploy a dedicated commercial card platform with our chosen vendor
• Work with Product, Sales, Operations, Service & Client Connectivity teams to design new product set up and create/build, test and launch new products
• Own and manage card platform configuration settings to ensure product design is met and agreed controls are in place
• Work with local and global vendors to deliver solutions which integrate with the commercial card platform
• Contribute to the portfolio migration planning workstream and define/present the business and customer requirements
• Drive Cards product strategies to achieve financial & non-financial targets
• Work through product proposals from external providers ensuring customer interests and business requirements are met, whilst closing all product gaps
• Drive a culture of excellence in product lifecycle management and in the development of customer centric solutions and products

To be successful in this role you should meet the following requirements:

• Proven, progressive Cards Product experience or equivalent with strong knowledge of market trends and competitor positions and new technology
• Project Management and Product Management experience
• Proven stakeholder management, ability to interact and build relationships with internal and external stakeholders at all levels. Comfortable working with a diverse range of global/regional/local stakeholders from across the globe
• Strong managerial, leadership, communications, organizational, decision-making, lateral thinking, analytical and interpersonal skills
• Deep experience of agile ways to working within transaction banking product management

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26targetStudentSysGUID%3d%26actingAs%3d%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500