Associate Director, Payments Commercialisation, Treasury Solutions Group

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Associate Director, Payments Commercialisation, Treasury Solutions Group.

Treasury Solutions Group (TSG) is a practice in GPS that creates a differentiated value proposition for clients seeking to actively transform their treasury, guiding them in their journey with our knowledge, experience and best practice. TSG expertise helps clients’ treasuries identify needs and challenges and help solve these in a holistic and collaborative way. Through this process, TSG is an enabler to cement long-term GPS opportunities across our client base, as well as an originator of related FX and Supply Chain Finance solution opportunities for HSBC.

The role is responsible for the development and execution of the TSG practice and will have a predominantly market and client facing focus. The role demands a proactive and continuous engagement with key clients and client-facing functions in an consultative capacity across the area of digital Payments, Treasury and Strategy. As a thought leader, the role holder will be required to represent GPS and HSBC in external public forums, media and events on such topics.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Meet Corporate Treasurers (clients) at a strategic level of thinking to help shape as well as provide guidance and solutioning on their Payments Strategy & Roadmap.
• Act as the internal subject matter expert on all thing’s payments across the UK and Europe. This includes the current ecosystem, rails, regulations and key trends with a view into the future. Your deep experience will educate and guide senior stakeholders across Treasury & Finance in addition to engaging relevant industry bodies to draw insights on the latest developments in digital payments.
• Be equipped with the knowledge and experience of what Corporate Treasurers think about and why whilst being capable of explaining how the payments ecosystem applies / impacts Treasury priorities (e.g. liquidity & cash management, risk & control, cost & efficiency and the role of data)
• Define and analyse client problem statements in payments, conduct gap assessments and form recommendations, deliver best practices and similar artefacts and frameworks to scale-up TSG practice to our clients in this area.
• Design and deliver globally consistent training programs and thought leadership covering payment industry themes & topics, enabling GPS frontline teams in their strategic conversations with their clients and stakeholders.
• Develop your GPS profile by taking up speaking engagement at Industry Events, HSBC/GPS proprietary Events, Client Roundtables etc. Work with Marketing and various content teams to help elevate the quality and effectiveness of sponsored/proprietary events.

To be successful in this role you should meet the following requirements:

• Solid experience specialising in traditional and digital payments at a leading consultancy or a senior role from within Corporate Treasury focussed on payment operations & strategy or other payments business
• Proven client facing experience working in or closely with a Treasury or Finance function leading complex payment related topics / projects including implementation and payments optimisation across multiple markets
• Practical experience designing and delivering a payments strategy and roadmap
• Understanding of how payments are initiated, routed and processed through traditional bank channels and outside these channels (e.g. check-out flows, merchant acquiring, PSPs and alternative payment methods) as well as strong knowledge of various schemes (payment rails)
• Knowledge and understanding on the types of payment fraud and the role of data in powering fraud detection
• A keen understanding of future payment strategies and trends including stablecoins and agentic payments plus experience or interest in Digital Assets and Currencies (DAC) is desirable.
• Excellent written and spoken communication skills; an ability to communicate with impact to senior stakeholders internally and externally, ensuring complex information is articulated in a meaningful way to wide and varied audiences.
• Strong and effective stakeholder management skills, ability to build effective networks across business areas, developing relationships based on mutual trust with clients and stakeholders.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500

London office relocation: Between January and April 2027, many office-based HSBC employees in London will move from either 8 Canada Square or Queen Victoria Street to one of our new sites at St. Paul’s or Canary Wharf. Depending on when they join, successful candidates may start at an existing office before moving or join directly at a new location. The specific location cannot be confirmed at advert stage and will be discussed during the recruitment process. This does not apply to branch-based or HSBC Innovation Bank roles.