AI Governance Lead

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of AI Governance Delivery Lead.

You’ll sit within the Credit and Capital Management AI & Innovation team as the key bridge between AI delivery teams and HSBC’s governance, risk and control functions, helping AI initiatives move through governance processes with clarity, pace and confidence while ensuring risks are understood, documented, and managed to meet the expectations of risk stewards and senior decision-makers, and supporting the safe and effective delivery of AI initiatives by helping the team understand, prepare for, and complete relevant governance, risk and control processes—translating governance expectations into practical delivery requirements, preparing use cases for review and approval, advising senior stakeholders, and working closely with risk stewards to shape a proportionate, informed, and forward-looking approach to AI governance.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Act as the lead interface into relevant governance, risk, control, compliance, legal, data and model risk functions for AI initiatives
• Help AI initiatives progress through HSBC governance processes by clarifying requirements, preparing materials, coordinating reviews and ensuring actions are tracked through to completion
• Build strong working relationships with risk stewards and governance partners, becoming a trusted subject matter expert on how AI risks should be understood, assessed and managed
• Provide thought leadership on how AI governance should evolve in response to emerging technologies, regulatory expectations, business priorities and operational risk
• Translate governance and risk requirements into practical, delivery-friendly guidance for product owners, technologists, data teams and business stakeholders
• Support the assessment and approval of AI use cases, including considerations relating to purpose, customer and colleague impact, data use, explainability, fairness, privacy, security, resilience and ongoing monitoring
• Help establish clear accountability, ownership and decision rights for AI systems across their lifecycle, from ideation and experimentation through deployment, monitoring and retirement
• Develop and maintain AI governance artefacts (including use case inventories, risk assessments, review templates, control requirements, decision logs and reporting materials), prepare and run senior governance forum materials to facilitate decision-making and ensure outcomes and follow-up actions are completed, and promote a culture of responsible AI by embedding governance expectations early and positioning governance as an enabler of safe, scalable innovation

To be successful in this role you should meet the following requirements:

• Strong understanding of AI, including generative AI, machine learning concepts, model lifecycle management, data dependencies, AI risk and emerging trends such as agentic AI
• Experience in AI governance, technology risk, data governance, model risk, responsible AI, compliance, digital transformation or AI delivery, ideally with exposure to formal governance review and approval processes
• Ability to form and articulate a clear point of view on how AI governance should be designed and implemented in a complex, global and regulated organisation
• Excellent stakeholder management skills with a proven ability to influence, challenge and build trust with senior leaders, governance forums, risk stewards and cross-functional delivery teams, combined with strong communication skills to translate technical and risk concepts into clear, commercially relevant messages for executive audiences
• Good understanding of governance, risk and control disciplines, including policy interpretation, control design, assurance, audit readiness, regulatory engagement and practical implementation within delivery teams
• Ability to balance innovation and control, ensuring governance enables responsible adoption rather than creating unnecessary friction

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.