Client Service Executive

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking a motivated individual to join our team in the role of Client Service Executive

This is an exciting opportunity to join our Private Banking team and support our Ultra High Net Worth clients. You’ll work closely with both clients and relationship managers, playing a key role in delivery of high quality, customer focused service and supporting our clients with their Private Banking needs.

As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

In this role you will:

• Support the Relationship Managers managing ultra-high net worth clients with our Private Bank UK colleagues
• Place deposits and foreign exchange instructions for professional and institutional clients in collaboration with our Switzerland based colleagues
• Manage payments for professional and institutional clients including payment approvals and processing requirements
• Develop, deepen and enhance highly effective partnerships and relationships
• Support with annual reviews for clients as well as day to day account queries such as statements
• Coordinate customer account changes, account closings, ad hoc statements, performance reports, valuations etc.
• Build effective partnerships and network internally across the other key lines of business to strengthen collaboration and connectivity
• Support the team to exceed their financial and non-financial targets

To be successful in this role you should meet the following requirements:

• Excellent accuracy and working to deadlines
• Strong communication and organisational skills
• Personable working approach with the ability to adapt to changing priorities and demands
• Strong client relationship skills
• Eagerness to learn, develop and progress career

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. 

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500