Product Manager Savings

Ready to shape a simpler digital savings experience for UK customers?

Why HSBC

HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Opportunity

Join us as a Savings Product Manager to help turn our ambition to deliver the UK’s most effortless and intelligent savings experience into reality. Within the Savings Sub-Value Stream you’ll own end-to-end change that makes saving simpler for customers. You’ll design, build and launch savings enhancements across HSBC, first direct and M&S with a focus on mobile experiences and simplification. Working across cash savings products, including cash ISA’s , customer segments and channels within HSBC’s RBW business you’ll connect business, technology and delivery teams around clear priorities. Success means translating customer needs into better journeys from discovery through to launch and commercialisation while maintaining proportionate governance and controls. You’ll keep delivery on track by managing risks, issues and dependencies in a regulated environment.

What you'll be doing

• Own the end-to-end savings journey from design through to launch and commercialisation
• Act as Product Owner for one or more of our cash savings products,, setting priorities and managing the backlog and development roadmap with embedded risk management
• Identify friction in savings processes and deliver improvements from opportunity through to implementation
• Use customer and market insight including research, feedback and journey performance to shape product decisions and deliver OKRs
• Partner with brand, business, technology and delivery teams to align on product vision, apply Agile ways of working, and maintain governance while managing risks, issues and dependencies

What we're looking for

• Experience within ISA’s, coupled with digital product management including end-to-end digital change, Agile software delivery and translating customer needs into delivery priorities
• Demonstrate experience improving processes across digital and non-digital channels to simplify customer journeys
• Build trusted relationships across partners and departments to align stakeholders and deliver shared outcomes
• Apply strategic thinking to shape product direction and connect priorities to customer and commercial outcomes
• Use analytical judgement and problem-solving to turn insight into clear recommendations and action

Building better savings journeys

If you want to make saving simpler for customers at scale this role gives you the space to do it end-to-end. You’ll shape mobile-first enhancements across HSBC, first direct and M&S and see your work through from discovery to launch and commercialisation. You’ll work closely with analysts, designers and scrum teams to turn insight into journeys customers can use with confidence. Apply to help create a savings experience that feels effortless while meeting the governance and risk standards a global bank requires.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.