Assistant Manager, First Line Risk and Control

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Our GCOO organisation is critical for HSBC. This team partners closely with business teams to drive simplification and deliver exceptional customer outcomes in Asia and the Middle East region which covers 26 markets, 600+ offices and branches, and more than 140,000 employees. By strengthening our control environment and enhancing risk management, we drive operational excellence and enable the bank to deliver focused and sustainable growth in this super-region.

We are currently seeking an experienced professional to join this team in the role of Assistant Manager, First Line Risk and Control

Role Purpose

A key emerging function supporting International Wealth and Premier Banking (IWPB) and Group Chief Control Office (GCOO). The control office is to ensure HBMY IWPB and GCOO is proactively managing current and emerging risk exposures, that risks and issues have been identified, assessed and are being managed via appropriate internal controls in line with risk appetite and any regulatory and Group Standards & Policy requirements. 

Supporting the GCOO Chief Control Officer, the jobholder will be responsible for establishing and managing the overall risk and control framework of HBMY IWPB and GCOO: providing independent oversight, challenging, and advising management, and ensuring the effectiveness and robustness of the HBMY risk and control framework.

Principal Responsibilities:   

• Identification of risk and controls, oversight of controls and reporting on any related operational losses.
• Implementing and managing the risk and control framework within HBMY International Wealth and Premier Banking (IWPB) and Group Chief Control Office (GCOO). 
• Maintain HSBC internal control standards and work with internal and external stakeholders to ensure the timely implementation of internal and external audit recommendations and/or any issues raised by external regulator. 
• Arrange for reviews across HBMY International Wealth and Premier Banking (IWPB) and Group Chief Control Office (GCOO) on internal control capabilities.
• Highlight issues and to provide the business/network with ongoing feedback on business risk issues uncovered and make recommendations for rectification. 
• Preparing and completing relevant management reports on the review of the risk and internal control capabilities. 
• Ensure business operation follows internal and regulatory requirements.
• Liaising with First Line of Defense (LoD), Second LoD, Risk Owner and Control Owner on activities related to the Risk and Control Management process. 
• Supporting the incident management processes such as recording, reporting, investigation, and escalation.
• Understand, follow up and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of HBMY International Wealth and Premier Banking (IWPB) and Group Chief Control Office (GCOO) in which Control Office is involved. 
• To educate and train HBMY International Wealth and Premier Banking (IWPB) and Group Chief Control Office (GCOO) staffs on the importance of audit and requirements. 
• To conduct regular briefings and/or branch/network intervention training to inculcate high compliance awareness and business risk controls. 
• To share best practices and enhance the control framework and minimize findings noted in Audit Reviews and Thematic Reviews. 
• Liaison between the regional/group office on key controls and compliance fulfilments of internal and external policies. 
• Proactively taking measures to continuously support HBMY International Wealth and Premier Banking (IWPB) and Group Chief Control Office (GCOO) in achieving targets whilst maintaining satisfactory compliance culture. 
• Supporting projects and initiatives related to improving business risks and control management within the business. 
• Close communication with all HBMY stakeholders to achieve the overall HBMY International Wealth and Premier Banking (IWPB) and Group Chief Control Office (GCOO) objectives. 
• Adding value by applying operational experiences to formulate action plans that are practical and ease of implementation for the network for effective business risks control. 
• Conduct thematic review on high-risk areas and ensure remedial actions are followed up followed through accordingly.

Requirements:

• Must have a bachelor’s degree preferably a degree in Finance, business or in related fields. Between 3 to 5 years work experience preferably in risk and control management. 
• Good understanding and knowledge of operational risks and internal control standards and best practices in operational risk management.
• Knowledge of the audit management and facilitation process and experience in managing audit deliverables. 
• Strong communication and interpersonal skills to a wide range of individuals and groups and at different levels of seniority.
• Self-starter with attention to details combined with strong delivery focus and ability to meet aggressive timeframes with quality results. 
• Ability to work in a pressurised environment and manage continually changing priorities effectively. 
• Project management skill will be an added advantage. 
• Good Data analytical skills with the ability to consider/recommend alternative and lateral solutions and streamline processes. 
• Sound knowledge of the HBMY Wealth and Personal Banking and Digital Business Services including products & services.

 Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.

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Issued by HSBC Bank Malaysia Berhad