Delivery Lead

Your career opportunity

HSBC Service Delivery (Polska) Sp. z o.o. is part of HSBC Group, one of the world’s largest banking and financial services organisations. In this role you’ll join Wealth and Personal Banking Global Transformation Change Delivery, managing large and complex change projects that deliver agreed outcomes on time and on budget. You’ll work closely with sponsors, stakeholders and delivery partners to plan delivery, control scope schedule and budget and establish strong governance so benefits are realised and change lands smoothly.

What you’ll do

• Plan delivery within constraints, setting milestones, managing dependencies and allocating resources, budget and quality controls
• Manage baselined scope, requirements, benefits, schedule and budget in line with HSBC Change Frameworks, intervening when variance occurs
• Track and report operating and capital spend against financial business case commitments and act on variances
• Oversee project risks, issues and dependencies, assess impact on benefit realisation and remove obstacles to maintain progress
• Partner with sponsors and stakeholders to secure buy-in to plans, key commitments and changes against baseline
• Govern change control so baseline changes follow agreed requests and impacts are assessed before approval
• Run effective governance including steering committees and tollgates, supported by accurate status reporting and escalation
• Manage implementation and transition activities so business change audiences are ready to operate in the target state and benefits are realised

What you need to have to succeed in this role

• Bring substantial project management experience delivering large and complex projects with defined outcomes, timelines and budgets
• Apply strong knowledge of the end-to-end project lifecycle and proven planning and plan management capability
• Use Global Transformation frameworks and best practice techniques to shape delivery approach, estimating and controls
• Demonstrate strong financial and commercial capability including business case development, benefits realisation and budget management
• Show proven experience working in a banking environment on change initiatives with operational and governance rigour
• Manage stakeholders and sponsors effectively including impactful communication, influencing and governance cadence
• Oversee teams and workstreams effectively, coordinating delivery partners and managing cross-team dependencies
• Hold PMP certification or bring equivalent demonstrable project delivery experience; MSP or PRINCE2 or equivalent certification experience is an advantage