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Vice President Customer Intelligence

Brand:  HSBC
Area of Interest: 
Location: 

Kowloon City, Kowloon, HK

Work style:  Hybrid Worker
Date:  24 Apr 2026

GCB 5

 

 

We are currently seeking a high calibre professional to join our team as a Vice President Customer Intelligence.

 

In this role you will: 

  • Execute the insight exploration through analyses of the portfolio and other data sources
  • Facilitate the interpretation of data analyses and data-led insights in business language
  • Prepare presentation materials for management in illustrating outcome of business analyses and respective recommendations
  • Develop business outcome tracking templates
  • Adopt market / industry best practices and bring-in best-in-class and relevant solutions for better business decisions.
  • Support the awareness building on how to leverage analytics tools and techniques by business communities
  • Adhere to standards for the application of analytics in the team

 

To be successful you will need: 

  • Solid experience in leveraging business analytics to drive business growth, based on internal and external best practice
  • Degree in relevant quantitative disciplines such as Statistics, Mathematics or related discipline with a focus on use of analytics
  • Ability to converse both in technical and business language
  • Strong written and verbal communication skills
  • Knowledge in banking products and services preferably in commercial / SME banking field
  • Rich experience in working with cloud-based data ecosystems (e.g. AWS, GCP, etc.) and data & analytics tools (e.g. SAS, Python)
  • Understanding of data model and fair experience in data governance would be an advantage

 

Opening up a world of opportunity 
http://www.hsbc.com/careers 

 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

 

Issued by The Hongkong and Shanghai Banking Corporation Limited. 

https://www.youtube.com/embed/QmZ7Un5gR8c?si=LCa6slfBqlUlxUE-

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