Senior Training Strategy and Management Manager - Insurance Academy, HSBC Life

We are currently seeking a high calibre professional to join our team as a Senior Training Strategy and Management Manager - Insurance Academy, HSBC Life .

In this role you will:

• Drive the end-to-end Learning & Development strategy and roadmap and provide strategies to build Insurance frontline capability across all distribution channels including Retail Banking, Corporate Banking, Private Banking and Brokers
• Lead strategic and group-wide training initiatives and collaborate with senior stakeholders to shape and manage the end-to-end training agenda and key projects across distribution channels
• Oversees learning quality and standards, providing strategic direction and quality assurance for learning design and content across sales and internal training development programmes and events
• Manage training governance and compliance, ensuring all training programmes meet regulatory requirements and internal governance standards, including training policy oversight, controls, approvals and ongoing adherence
• Strengthen team branding and visibility, leading industry award submissions and drive team communications

To be successful you will need:

• University Graduate
• Proven experience in financial services and/or the life insurance industry
• Strong knowledge of the insurance industry and financial planning, exposure to frontline insurance sales/distribution is a strong advantage
• Strong stakeholder management and project management skills; able to run multiple projects and deliver to tight timelines
• Strong sales insight and able to translate frontline needs, customer conversations and performance data into practical training initiatives is a strong advantage
• Experience designing and implementing large-scale, strategic frontline training initiatives is a strong advantage
• Excellent written and verbal communication skills, with strong presentation and facilitation capability
• Fluency in English and Mandarin is strongly preferred
• Proven leadership experience, including team and people management, is an advantage
• Energetic, creative and resilient; thrives in a fast-paced environment and brings fresh ideas to engage learners and stakeholders

HSBCLife2026