Senior Product Designer - International Wealth and Premier Banking

GCB 5

We are currently seeking a high calibre professional to join our team as a Senior Product Designer.

In this role you will:

• Influence our vision, strategy, and roadmap to help position HSBC at the forefront of customer experience design
• Elevate design quality and practice, championing design thinking, and facilitating a culture of excellence and accountability
• Ensure the highest standard of craft, clarity and creativity, across user experience (UX), user interface (UI) and user experience (UX) Writing, whilst working alongside a global team of Product Designers and supporting disciplines
• Ability to translate complex financial services and regulatory requirements into simple, engaging and trustworthy digital experiences
• Conduct research and effectively apply data and insights to inform, evaluate, and validate customer experiences that deliver real value, ensuring the voice of the customer is embedded in every decision
• Obsess over the details of UX, content, visual and interaction design, consistently pushing boundaries to create innovative, inclusive, and elegant experiences across all stages of the product development lifecycle
• Realise the benefits of consistency and scalable design practices to deliver high quality experiences for diverse customers, championing a culture of inclusivity and valuing differences

To be successful you will need:

• Proven experience designing digital products and services, with strategic responsibility and impact or connecting decisions to business and customer goals
• A strong portfolio showcasing world-class product design across responsive and native platforms, with clear user and business outcomes
• Expertise in Figma, design systems, prototyping, and core UX disciplines including research, content design, testing, visual and interaction design, and information architecture
• Experience in complex, regulated environments—ideally financial services
• Working knowledge of accessibility standards and inclusive design
• A collaborative, cross-functional mindset with the ability to build trust across geographies and in global contexts
• Demonstrate a capability for writing effective content in UK English as part of your product design skill set - so that language and design work together to create intuitive user experiences
• Confidence mentoring others and contributing to a culture of growth and excellence

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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