Operations Manager, Wealth
Kowloon City, Kowloon, HK
Job description
GCB 6
We are currently seeking a high calibre professional to join our team as an Operations Manager, Wealth.
In this role you will:
- Manage and monitor the performance of onshore and offshore sites with quality output and service turnaround times and provide coaching as needed including maintaining effective MI to enable ongoing evaluation and work with GSC for future development strategy
- Attend court affirmation process
- Customer & Official Enquiry (eg. receive and provide physical documentation to law firms and government bodies)
- Handling Customer Relations and enquiry
- Contribute to the financial control of the Department
- Projects delivery on-time and SMEs released to support change
To be successful you will need:
- University Degree in Banking, Business Administration, or other relevant disciplines
- Minimum of 1-3 years' working experience, with experiences in investment product operations, securities, structure products, IPO etc. will take advantages
- General knowledge of Bank's systems and procedures
- Previous experience in a securities operation or broker operation is desirable.
- Proficiency in both English and Chinese, with fluency in Putonghua an advantage
- Strong self-motivation with good communication and interpersonal skills
- Great sense of ownership and ability to exercise sound judgment in decision making practices
- Able to cope with pressure and tight deadlines.
Opening up a world of opportunity
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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