Insurance System, Process and Change Manager

GCB 5

We are currently seeking a high calibre professional to join our team as an Insurance System, Process and Change Manager.

The Finance function is a core part of the business, supporting strategic decision making across multiple dimensions as well as the development and maintenance of robust procedures to ensure accurate and timely financial reporting internally and externally.  The System, Process and Change Team supports the delivery of change projects arising from new business initiatives, core system updates, regulatory and accounting developments, and other initiatives initiated from within the department or individual teams.

The role-holder will be a member of the System, Process and Change Team and will report to the Senior Operations and Process Change Manager. The role-holder will be responsible to develop and maintain an end-to-end understanding of the core finance processes across management information and planning, ledger closing and financial reporting. It is expected to take ownership of a portfolio of change projects, with core responsibilities including:

In this role you will:

• Acts as the Finance representative on the wider business project team, understanding requirements, supporting in the definition of solutions and identifying consequential impacts on finance processes with forward looking mind-set to ensure the efficient and effective control in place
• Ability to lead on significant new developments with excellent skills in project management, insurance product knowledge, finance systems and accounting knowledge as well as the capacity to learn and support on IFRS 17 accounting entries / process definition
• Manages multiple internal or external stakeholders who initiate systems and/or process change that impacting Finance including but not limited to Actuarial, the Global Finance Operations Centre in India, IT, Operations, Products, Claims, Distribution teams etc
• Plans, designs and executes end-to-end project flow deliverables including user requirements, accounting opinion papers, functional specification, user acceptance test according to the strategy and plan under the Global Insurance Transformation Governance and Control, documents all the impacted changes in the handover document with health check plan for conducting training on enhanced processes to impacted finance teams (both onshore and offshore)
• Continues to challenge the end-stage model and end-to-end processes flow to streamline processes and procedures to minimize the manual workaround solutions, reduce resources and impact to the BAU environment with appropriate governance and controls align with HBAP Finance and Group Insurance
• Assists the Senior Manager with Stakeholders management and supervise the Assistant Managers within the Systems, Process and Change Team

To be successful you will need:

• Strong academic background and professional accounting qualification (ACA, ACCA or equivalent) is preferred with over 10 years of relevant work experience and work proactively and independently in large-scale organizational change efforts
• Experience and knowledge of insurance products and accounting with project change management principles, methodologies and tools and exceptional communication skills – both written and verbal with excellent active communication skills
• Ability to work in ambiguous situations and work under pressure with multi-tasks as required forward looking and equip with holistic approach on problem solving and root cause identification skills. Ability to clearly articulate messages to variety of audiences as well as to establish and maintain strong relationships
• Need to have ability to influence others and move toward the common visions or goals of Global Finance and equip with business acumen to understand the organizational issues and challenges. Work collaboratively, pro-actively and effectively at required levels within Insurance Finance Team and various stakeholders

Opening up a world of opportunity
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Issued by The Hongkong and Shanghai Banking Corporation Limited.

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