Change Execution Lead, IWPB South Asia

GCB 4

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If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.  International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

We are currently seeking a high calibre professional to join our team as a Change Execution Lead, IWPB Asia.

In this role you will:

• Plan, coordinate and drive strategic initiatives for the Asia markets covering business optimization, cost efficiency, streamlining, digitization of customer journey and processes
• Build strong relationships with market executive team, influence and manage global/regional stakeholders and be a trusted advisor to achieve strategic transformation outcomes and delivery prudence
• Evaluate and advise on business cases for strategic transformation resulting in commercial benefits for the market/s
• Facilitate overall funding management for the transformation initiatives
• Drive and establish a holistic planning, governance and reporting framework for funded programs and initiatives
• Ensure a comprehensive delivery oversight of the in-scope initiatives with focus on understanding and effective resolution of issues through stakeholder management
• Oversee all initiative level risks and issues, lead and coordinate resolution, pre-empt and ensure timely escalation, across stakeholder matrix
• Ensure compliance with internal policies, Identify areas for scaled delivery across different markets across the region
• Embrace innovative approaches where appropriate and challenge where necessary to ensure best overall customer and business outcomes
• Build self-knowledge across several different businesses and product lines and functions and bringing different parts of the organization together to deliver strategy
• Operate at management level, working across global businesses and regions and maintain a global perspective on business transformation
• Support capability uplift, best practice sharing in collaboration among team members

To be successful you will need:

• University degree holder with experience in digital environment in managing large-scale, complex change programmes, within financial services industry
• Direct experience of managing Transformation / Tech project delivery
• Experience on large scale programme delivery management preferred
• Direct experience in business and/or technology consulting
• Experience in managing C-Suite level stakeholders
• Experience in preparing and running Market level program governance meetings
• Expert in modern change methodologies including but not limited to design-led change, agile, lean etc.
• Excellent relationship management and influencing skills
• Strong written and verbal communication skills
• Proficient in productivity and collaboration tools, Excel and PowerPoint
• Ability to build strong relationships with stakeholders based on a good understanding of their objectives and the services they require to meet those objectives
• Ability to think innovatively and find creative solutions, with a proactive approach to problem solving
• Experience on IWPB Market level product / business management experience is preferred
• Knowledge on HSBC IWPB delivery governance framework & process (e.g. change management, risk management cost management) is preferred

Opening up a world of opportunity
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Issued by The Hongkong and Shanghai Banking Corporation Limited.

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