Business Manager

GCB 5

We are currently seeking a high calibre professional to join our team as Business Manager.

In this role you will:

1) Project analysis & scope control

• Work with business sponsors and Technology leads to define project scope, objectives, deliverables, milestones, and success measures.
• Elicit, analyse, and document requirements using a pragmatic approach (BRD/requirements pack, use cases, functional specs where appropriate).
• Manage requirement traceability from business need → solution design → testing → sign-off.
• Control change: assess impacts, document decisions, and support change approval through project governance.

2) Governance, reporting & stakeholder management

• Support governance routines (steering/working groups): agendas, materials, decision papers, minutes, actions and follow-ups.
• Maintain project RAID logs and proactively manage dependencies across AME stakeholders (countries/functions) and Technology teams.
• Provide clear status reporting (progress vs plan, issues, decisions required, next steps), tailored to senior stakeholders.
• Facilitate workshops to drive alignment on definitions, scope, priorities, and operating model impacts.

3) Data & control alignment (banking environment)

• Ensure requirements incorporate controls and non-functional expectations: access control, auditability, data retention, segregation of duties, resiliency, and operational readiness.
• Partner with Data Governance/Stewards to align data definitions, ownership, lineage expectations, and data quality requirements.
• Support control engagement (Risk, Compliance, Information Security) to ensure early alignment and reduce late-stage remediation.

4) Delivery coordination & test/sign-off support

• Coordinate delivery inputs across teams (Architecture, Engineering, QA/UAT, Operations) to keep delivery on track.
• Support test planning and execution: define UAT approach, create test scenarios, coordinate defect triage, and drive business sign-off.
• Ensure operational readiness artefacts are completed where required (handover, support model, runbooks, monitoring and reporting expectations).

5) Benefits realisation & continuous improvement

• Help define and track benefits realisation (e.g., improved data quality, MI automation, reduced manual reconciliations, faster reporting cycles).
• Identify opportunities to streamline governance and documentation without weakening control posture.
• Contribute to standard templates and ways of working for AME Data Technology project delivery.

Key deliverables

• Scope/requirements pack (BRD or lean equivalent), use cases, process maps (as-is/to-be)
• Functional requirements, non-functional requirements, and acceptance criteria
• Data requirements: definitions, mappings, DQ rules, reconciliation/controls requirements
• Governance artefacts: RAID log, dependency log, decisions log, stakeholder comms, steering packs
• UAT plan, test scenarios, defect management summary, sign-off pack
• Operational readiness checklist/pack (as applicable)

To be successful you will need:

Essential

• Strong BA fundamentals: elicitation, analysis, documentation, stakeholder management, and facilitation.
• Demonstrated experience in project-based delivery and governance (status reporting, RAID, decisioning, change control).
• Experience supporting data-related initiatives (data platforms, MI/reporting, data quality, data integration, metadata/lineage).
• Ability to work effectively with technical teams (understanding data flows, interfaces, and implementation constraints).
• Strong written communication skills—able to produce concise governance materials for senior forums.

Desirable

• SQL/data querying for validation and investigation.
• Familiarity with data governance and controls concepts (data ownership, stewardship, metadata management).
• Experience in financial services/regulatory environments.
• Exposure to project delivery methods (Agile/Waterfall/Hybrid) and tooling (e.g., Jira/Confluence/MS Project).

Qualifications

• Degree (or equivalent experience) in Business, Technology, Engineering, or related discipline.
• BA or project certifications (IIBA/PMI-PBA/PRINCE2/Agile) are advantageous but not mandatory.

Stakeholders / Interfaces

• AME business sponsors and country stakeholders
• AME Data Technology engineering, architecture, and platform teams
• Data Governance / Data Stewards
• Risk, Compliance, Information Security
• Operations/Support teams and downstream data consumers (MI, analytics, reporting)

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to (Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks).

Opening up a world of opportunity
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