Business Architect

Brand:  HSBC
Area of Interest: 
Location: 

Kowloon City, Kowloon, HK

Work style:  Hybrid Worker
Date:  14 Dec 2025

We are currently seeking a high calibre professional to join our team as a Business Architect.

In this role you will:

Impact on the Business / Function 

  • Support and govern change over market and value stream Future State Architecture, including ensuring target architecture is strategically aligned, and the journeys/deployment channels are in scope
  • Attending combined Technology and Business Architecture decision forums and following up with Architects / Business Owners for any items ‘escalated to executive level’
  • Support leadership discussions on key issues through development of required artefacts in coordination with relevant stakeholders
  • Maintaining IWPB Business Services within the HSBC Group Service Catalogue, the journey taxonomy, market inventories, and owning the governance / change request process for updates
  • Coordinate with markets to maintain their market architecture strategies/FSA to appropriately reflect the correct in scope target state. Manage changes to the prioritization of FSA gaps and cost estimates
  • Support working group discussions, by developing discussion material and capturing minutes, to optimize reuse of capabilities across markets and avoid unnecessary product variation
  • Support adhoc Business Architecture queries, gathering business information to inform decisions
  • Collaborate with projects to build and update their Business Architecture blueprints and draw insights that can help the program achieve greater efficiency
  • Support business teams in adhering to change implementation standards and other risk & compliance requirements
  • Support business teams/ other Business Architects in analysis and mapping of services, processes, and other Business Architecture elements
  • Deliver on key HSBC Group-level business architecture priorities
  • Manage operational and administrative activities for the Business Architecture team

Customers and Stakeholders

  • Build strong relationships with key stakeholders from across IWPB, including Value Streams and markets, to support governance processes and resolution of architectural issues across the IWPB portfolio
  • Support value streams with architecture decisions required to progress delivery of new capabilities at pace
  • Collaborate with Business Architecture teams within IWPB’s and Technology Architecture teams
  • Collaborate with Group Business Architecture on Group-wide priorities
  • Supports a customer centered culture, championing activities encouraging outstanding service and/or enhancing customer advocacy

Leadership & Teamwork 

  • Act as an advocate for the Architecture team, supporting building the understanding of stakeholders in the virtues of architecture approach to change delivery
  • Ensure to produce high quality outputs across all activities
  • Support a culture of strategic and pragmatic thinking, balancing short-term decisions and investments with longer-term vision and objectives

To be successful you will need:

  • A broad understanding of the IWPB business and markets, including products, competitive landscape, regulatory environment and digitalization/innovation trends
  • Agile Ways of Operating, operational Value Streams and Business Architecture frameworks.
  • Digital transformation and change delivery experience, with focus on strategy and design development
  • Ability to grasp complex business and technology problems and design solutions to address these; understanding of technical design of digital capabilities across the layers of the technology stack
  • Analytical skills to derive insight from large amounts of imperfect data and information
  • Ability to take a commercial stance when evaluating architecture decisions
  • Working on a global scale (i.e. across time zone and geography and with remote teams) and navigating through a complex matrix organizational structure
  • Defining, establishing and communicating new/improved governance and processes
  • Preparing executive presentations to support decision making and coordinating and/or leading decision-making forums
  • Excellent communication, presentation and interpersonal skills
  • Strong stakeholder management / Relationship Management, with the ability to interact with and influence Senior Leaders as needed
  • Well-developed analytical skills and the ability to get into the details, while also seeing and understanding the big picture
  • Able to think laterally and take a pragmatic approach to issue resolution when necessary
  • Ability to bring clarity to ambiguous situations and problems
  • Capacity to work on multiple projects and prioritise effectively
  • Highly motivated and able to work independently, under pressure and proactively in a fast-paced environment with multiple deadlines
  • Demonstrate strong teamwork
  • Experience of working in a global environment, working across cultures and matrix structures, ability to embrace diversity.
  • Positive, proactive and can-do attitude
  • Familiarity with tooling such as Jira and Confluence will be beneficial

Opening up a world of opportunity
www.hsbc.com/careers

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