Assistant Manager, Medical Services

We are currently seeking a high calibre professional to join our team as an Assistant Manager, Medical Services. 

In this role you will:

• Strategic Leadership: Develop healthcare resources and implement strategic experiences that align with business goals and meet customer needs.
• Market Intelligence and Health Value-Adding Services Strategy: Utilize existing marketing intelligence and innovative healthcare solutions to enhance overall value-added services. Oversee the creation and implementation of strategic plans for the Health Business, focusing on market entry, product innovation, digital transformation, and customer engagement strategies.
• Health and Wellness Centre: Lead, manage, and mentor a team of medical professionals and operators, cultivating a collaborative and customer-centric environment that drives excellence in patient care and business operational success.
• Healthcare Partnership: Establishing healthcare partnerships that involves identifying and collaborating with various partners for market-leading offerings to align with strategic goal and enhance overall customer experience. Also to evaluate and monitor potential third party and/or corporate governance risks by analyzing internal and external factors that impact legal and regulatory compliance, business operation, decision-making processes, and organizational reputation, while also formulating effective mitigation strategies.
•  Stakeholder Management: Collaborate with product development, distribution, customer development, marketing, corporate communication, risk stewards, and other stakeholders to integrate and deliver solutions.
• Team Management: Lead, manage, and mentor a team of medical professionals and operators, cultivating a collaborative and customer-centric environment that drives excellence in patient care and business operational success.

To be successful you will:

• Bachelor’s degree in healthcare management, Business Administration, or other related field
• Prior years of experience in healthcare strategy, partnership and project management
• Experience in health insurance and regulatory landscape
• Strong knowledge with the insurance industry and healthcare market trends
• Strong analytical and problem-solving skills to assess data, identify trends and develop strategic recommendation
• Experience in projects management, including planning, execution, and monitoring to ensure alignment with strategic goals.
• Responsible for overseeing partnership agreements and contracts, ensuring they align with established objectives and guidelines. 
• Develop value-added services to enhance a business's competitive edge and improve the customer journey experience
• Incorporating innovative technologies, such as wearables or AI, to enhance patient monitoring and engagement.

Opening up a world of opportunity
http://www.hsbc.com/careers

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Issued by The Hongkong and Shanghai Banking Corporation Limited.

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