ASSISTANT MANAGER, FRAUD MANAGEMENT
Kowloon City, Kowloon, HK
Principal Responsibilities
In this role you will
- Support in developing and implementing comprehensive fraud awareness campaign for both customer and staff education
- Assist in developing and implementing fraud prevention content at multiple channels (e.g. social media posts, website)
- Assist in organizing anti-fraud events such as fraud prevention talk/seminars with internal and external stakeholders (e.g. NGOs, Universities)
- Serve as a speaker at anti-fraud events, delivering presentations for raising customers’ fraud awareness
- Support in locally deploy the globally defined processes and procedures that ensure the effective execution of fraud controls
- Support to drive and execute the implementation of effective fraud mitigation strategies and controls for AMH WPB
- Assist in providing advice and guidance on the new fraud controls or adjustment of existing fraud controls
- Prepare MI to support management oversight and reporting in governance meetings
To be successful you will need
- Degree holder or above (fresh graduates are encouraged to apply)
- Strong communication, and excellent oral and writing skills in both English and Chinese
- Strong organizational skills and attention to detail
- Strong presentation skills, with the ability to engage and influence audiences
- Be able to work in a fast-paced environment and handle multi-tasks independently
- Possess strong logical and analytical skills in problem solving
- Excellent interpersonal and communications skills
Opening up a world of opportunity
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Issued by The Hongkong and Shanghai Banking Corporation Limited.