Senior Trustee Administrator

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. 

We are currently seeking an experienced professional to join our team in the role of Senior Trustee Administrator.

In this role, you will:

• Provide strategic support for rollout of new products/activities within fiduciary administrative tasks, driving automation/BPR and reducing manual processing.
• Actively support fund migration and re-migration activities, ensuring smooth transition into BAU.
• Support departmental initiatives across regulatory, compliance, and risk reduction priorities.
• Design and implement robust control mechanisms to mitigate and eliminate operational risk.
• Deliver high-quality reviews and timely completion of fiduciary administrative tasks, including monitoring upstream deliverables and exception accuracy.
• Perform maker activities when required and raise/track exceptions with relevant teams to ensure timely clearance per jurisdictional agreements.
• Serve as primary contact for Business Partners on exception-related queries; act as manager backup and run operations in the manager’s absence.
• Maintain strong stakeholder relationships through timely communication and regular BAU/business calls.
• Uphold HSBC internal control standards: support audits/reviews, implement audit actions on time, maintain MIS/trackers, complete mandatory training/IOC, and follow escalation matrix for open issues.
• Strengthen team capability and delivery by cascading process updates, conducting training/cross-training (including new joiners), supporting AVP (workflow strategies, peer checking, training reference), contributing to UAT when needed, and driving root-cause fixes to improve quality/productivity across global counterparts.

To be successful, you will:

• Bachelor’s degree in Commerce (minimum requirement).
• 3–5 years’ relevant Funds Administration experience (L7 requirement).
• Complete understanding of the trade life cycle and its operational impacts.
• Strong knowledge of capital markets and a wide range of financial instruments (including derivatives).
• Strong accounting fundamentals with expert-level accounting knowledge preferred.
• Excellent NAV calculation knowledge with clear understanding of the end-to-end Fund Accounting model, including NAV reconciliation.
• Proven working knowledge of key platforms/tools (e.g., IMS, Multifonds, ICON, Bloomberg).
• Ability to update, manage, and analyse MI (Management Information) to support performance and control reporting.
• Working knowledge of custody, brokerage, depository, investment accounting, mutual funds, and reconciliations; strong analytical/problem-solving skills.
• Strong execution skills: advanced Excel proficiency, good English communication, strong teamwork/interpersonal skills, organised/detail-oriented, able to reprioritise to meet strict deadlines, and committed to HSBC internal controls/audit actions and operational risk management.

 You’ll achieve more at HSBC

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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