Manager Operations

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the Manager Operations

In this role, you will:

• Responsible for managing performance and deliveries of funds/client sign offs to valuation teams.
• Supporting each global product on a regional basis by function or market.
• To plan for standardization of Asset Servicing processes by sharing the best practices across the various markets with the aim to enhance cost effectiveness and efficiencies.

• Supporting Fund Services – Asset Services covers UK, Europe & MENA jurisdiction for multiple clients. Establish and maintain effective relationship with customer business areas and identify areas of service improvements.

• Single Process - Significant complexity/risk and responsibility due to multiple types of activities and client/jurisdiction level variances.
• Compliance & NFR based on Grade complexity of funds/activity managed by role is decided by GSD line management based on experience and performance.
• Role will be of individual contributor in nature and will not have team reporting to the role.
• High level variation and specific manual processes required by Product/System/Client/jurisdiction/ client
• To be aware of the Operational Risk scenario associated with the role and to ensure that all actions during your employment with HSBC take account of the likelihood of operational risk occurring. Ensure effective escalation process is in place.

• Responsible functionally across multiple jurisdictions (where applicable) serviced out of MSS Kol.

To be successful you will:

• Bachelor’s degree in Commerce or qualifications to accounting/finance industry or relevant experience.
• Detailed understanding single sub-process, control points, end to end process risk.
• Excellent knowledge in accounting principles and fundamentals of Accounting. 3-5 years of relevant Funds administration experience.

• Excellent knowledge of ICON/Geneva/Multifonds as accounting system. Knowledge of Derivatives Instruments.

• Excellent knowledge and relevant experience in Asset Servicing with clear understanding of the E2E Fund Accounting Model.
• Basic knowledge in custody, brokerage, depository, investment accounting, mutual funds and reconciliations.
• Efficient Time Management and ability to multi task work and priorities to meet defined deadlines
• Must be aware of the operational risk scenarios associated with this role and act upon pertinent risk (if any).

• Earlier experience in custody / brokerage / funds services / depository industry.
• Life cycle of NAV process.

You’ll achieve more at HSBC

Hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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