Manager,Decision Systems

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This role is accountable for delivery of transformation and embedding of Future State Decision Systems technology into Regional environments. This Job manages change initiation, design, and delivery and accountable for successful delivery of the program and ensuring benefits realization. They will work closely with business stakeholders, IT and the FCS Team to ensure successful delivery of Decisioning technology into the regional market and introduction into operational service. We are currently seeking an experienced professional to join our team in the role of Manager - Decision Systems

 In this role, you will:

• Support testing and validation of all decision system changes.
• Investigate and resolve any production incidents by conducting appropriate root cause analysis
• Contribution towards decision systems optimization with use of new age tools / frameworks including the use of open-source technologies, AIML etc.
• Support the roll out of Future State decision system across HSBC markets.
• Adherence to defined SLAs and deliver MI to support operational monitoring of Decision Systems service.
• Adhere to the defined governance processes throughout the change lifecycle of decision systems deliveries

To be successful you will:

• Excellent coding and testing skills.
• Strong background working with large-scale data, data management, data quality, visualization and dashboard design and regulatory and compliance matters.

• Strong communication, stakeholder management, presentation, and interpersonal skills
• Strong problem-solving skills, adaptability to change and changing work priorities and ability to drive results.
• Strong programming knowledge of Python, GitHub, VS Code, Python Test Framework (PyTest), SQL, Big Query, GCP are desirable
• Exposure to coding best practices and optimization techniques
• Knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment.

• Experience in AI enablement for production use cases. Experience on building user interfaces (UIs) using technologies like React JS, Vue JS. Decisioning on credit decisioning product(s) Experian Power Curve, SMg3, SAS Intelligent Decisioning, Porvenir etc. Experience on working with Jenkins Pipelines (CI/CD), Airflow DAGs

You’ll achieve more at HSBC 

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HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible work and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified people irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. We consider all applications based on merit and suitability to the role.”

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